Services
From makeovers to personalized skincare consultations
Sign In
Customer Support
197,675 Posts
Post | Hearts | Replies |
|---|---|---|
| 0 Hearts |
0 Replies
| |
|
Account Issues
Ever since the new website has come up, I have not been able to get into
my account. What I mean is, I am logged in now, but if I try to buy
anything I'm asked to log in and the site will not accept m...
1
1
| 1 Hearts |
1 Reply
|
|
Re: Account Issues
Hi ghrelin, I'm so sorry to hear about your account issues! I'm going to
send you a private message now to see if there's anything I can do to
resolve this. Thanks!
0
0
| 0 Hearts |
0 Replies
|
|
Shipping
Hi I would like to know why my order has not arrived when it's been
saying April 4th since yesterday. This happened to my last order as well
and I hope this dosen repeat again
1
1
| 1 Hearts |
1 Reply
|
|
Re: Shipping
Hi Gill98, I am sorry for any delay! I'm going to send you a PM now so I
can look into this for you. Thanks!
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
1 Reply
| |
|
Re: International payment
Hi Acii, Sorry! Not at this time. To successfully place orders on our
website, the billing address must be based in one of the following
countries: Argentina, Australia, Bahrain, Brazil, Canada, China...
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
11 Replies
| |
|
Re: Birthday shopping spree!!!
ZOMG I would drop my cash on: 1. some Marc Jacobs lipsticks - the Le
Marc lipsticks are such a wonderful texture, they last well, and look
great. 2. some Kat von D Liquid lipsticks - less comfortable ...
0
2
| 0 Hearts |
2 Replies
|
|
Re: Birthday shopping spree!!!
I agree on the Marc Jacobs Le Marc Lip Crème lipsticks, they are
amazing. I have Kiss Kiss Bang Bang, Je t'aime, and Boy Gorgeus and they
are three amazing colours. One of them for $30 Additionally, I...
0
1
| 0 Hearts |
1 Reply
|
|
Re: Birthday shopping spree!!!
By the way I didn't include any eye shadow palettes because I tend to
think we all have too many, but if you don't, I'd swap the YSL Vinyl Lip
Cream for one of the Urban Decay Naked (my personal favou...
0
0
| 0 Hearts |
0 Replies
|
|
Re: Birthday shopping spree!!!
I'd wait for the sale coming up in a few weeks so you can get 15% off
too!
2
0
| 2 Hearts |
0 Replies
|
|
Re: Birthday shopping spree!!!
Is it bad if I send you my wish list? 😄 KVD Liquid Lipsticks ABH Glow
Kits or Becca Highlights (they're both so beautiful, I would just do
both 😉 ) KVD Tattoo Liner Burberry Cat Lashes Mascara Sepho...
0
0
| 0 Hearts |
0 Replies
|
|
Re: Birthday shopping spree!!!
TF Better Than Sex mascaraNARS Deep Throat BlushTF Chocolate Soleil
Bronzer/NARS LagunaSephora Pro Brush #19 Tapered CreaseNARS Smudgeproof
Eyeshadow Basethe Stila Glitter & Glow shadows... I need the...
0
0
| 0 Hearts |
0 Replies
|
|
Re: Birthday shopping spree!!!
Some of my favourite products:Kat von D Everlasting Liquid LipstickKat
von D Alchemist PaletteBenefit Roller Lash MascaraMake Up For Ever Ultra
HD FoundationAlso totally agree with Nars blush Happy birthday and have
fun on your shopping spree!
0
0
| 0 Hearts |
0 Replies
|
|
Re: Birthday shopping spree!!!
RMS Living Luminizer Nars Lip Glides Givenchy Le Rouge lipsticksToo
Faced Chocolate Bar (I have and love Semisweet) or Sweet Peach palette
Guerlain mascara and Meteorites Nars Tinted Moisturizer Kat V...
0
0
| 0 Hearts |
0 Replies
|
|
Re: Birthday shopping spree!!!
I second the Too Faced Chocolate Bar (original)! I also really love the
Sweet Peach palette and the collection in general (minus glosses).
Others: ABH Glow kits, NARS blushes, KVD liquid lipsticks! Hope you have
fun on your shopping spree 😄
0
0
| 0 Hearts |
0 Replies
|
|
Re: Birthday shopping spree!!!
Bite lipsticks, Too Faced Chocolate Bar palettes, Becca highlighters,
NARS or Too Faced blush, NARS concealer, IT Cosmetics or Lancome
foundation, Josie Maran skin/body care.
0
0
| 0 Hearts |
0 Replies
|
|
Re: Birthday shopping spree!!!
MJ Liquid Lip Cremes in Yours to Try, Fawn Over Me, and Hot Cocoa! 🙂
0
0
| 0 Hearts |
0 Replies
|
|
Points
Purchased a few things today but didn't get my beauty point. Is there a
way I can get my points ?
1
1
| 1 Hearts |
1 Reply
|
| 0 Hearts |
0 Replies
| |
|
Damaged item not in-stock in stores
I bought the Touch in Sol eye-duo in Talia and Eldora more than a month
ago (Feb. 25, 2017). I wore Talia twice during the month and it was
incredible. I didn't even bother using Eldora until I needed...
0
3
| 0 Hearts |
3 Replies
|
|
Re: Damaged item not in-stock in stores
Hi @GoldBalls, I'm sorry to hear this! As the item was purchased in
store, I'd recommend to contact your local Sephora store directly for
further assistance. If you have any other questions, please fe...
0
1
| 0 Hearts |
1 Reply
|
|
Re: Damaged item not in-stock in stores
They just confirmed that they don't carry it in store anymore so there's
nothing they can do. Guess I'm out of luck, thanks anyway.
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
0 Replies
| |
|
Unsuccessful Authorization
Hello. I placed my order yesterday(using Gift Card). Today when i try to
track the order it says STATUS- Unsuccessful Authorization. However, my
points have been redeemed. Kindly let me know what the issue is.
0
1
| 0 Hearts |
1 Reply
|
|
Re: Unsuccessful Authorization
Hi Baljeet, I'm happy to check on this for you and will PM you shortly
with more info.
0
0
| 0 Hearts |
0 Replies
|
|
No beauty points!
I purchased the INVISIBOBBLE Time To Shine clear hair ties and the Marc
Jacobs Daisy. Unfortunately I did not get my points. What can I do to
get them?
0
1
| 0 Hearts |
1 Reply
|
| 0 Hearts |
0 Replies
| |
|
In Store Makeover?
Hello,I've scheduled a makeover in the Wichita, KS Sephora, the one you
get with a $50 purchase (I have a $50 gift card I got for valentines
day), and I was wondering if i just show up with a fresh fa...
0
1
| 0 Hearts |
1 Reply
|
|
Re: In Store Makeover?
Hi @Anonymous, You will receive a 45-minute full-face makeover when you
spend $50 or more. I suggest contacting the store directly for more
information. 🙂
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
1 Reply
| |
|
Re: How can I get help with combining an old Sephora points acct with a new one ?
Hi @DoraLee09, I'd be happy to help you with this! I'll send you a PM.
🙂
0
0
| 0 Hearts |
0 Replies
|
|
Unsuccessful Authorization Order
Hi, my order # , the status: unsuccessful authorization, I would like to
know what is going on?
0
1
| 0 Hearts |
1 Reply
|
|
Re: Unsuccessful Authorization Order
HI @Anonymous, I'll look into thsi for you and send you a PM soon!
0
0
| 0 Hearts |
0 Replies
|
|
I did not received my package 3 days after the delivery date
I place the order on March 30 and the estimated delivery date shown on
the order is March 31. Today is April 4, I received the package from the
order I placed on April 2, but I have not yet received t...
0
1
| 0 Hearts |
1 Reply
|
|
Re: I did not received my package 3 days after the delivery date
@Anonymous, I'm so sorry to hear this! I'll look into this for you and
send you a PM soon.
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
1 Reply
| |
|
Re: Birthday Email
Hi @Scarxoxo, Birthday emails aren't always sent out, but your birthday
gift will always be available to you two weeks prior and two weeks after
your birthday. You can redeem it by selecting it on the...
0
0
| 0 Hearts |
0 Replies
|
|
support: website access denied.
You don't have permission to access "http://www.sephora.com/ " on this
server.Reference #18.3f0ad817.1491259232.65e4c22
1
1
| 1 Hearts |
1 Reply
|
