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Post in Customer Support
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Scarxoxo
WINDOW SHOPPER I
‎04-03-2017 04:41 PM
‎04-03-2017 04:41 PM

Birthday Email

Why have I not received my birthday email? 

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NikkoBT
ALUM II
‎04-03-2017 04:55 PM
‎04-03-2017 04:55 PM

Re: Birthday Email

Hi @Scarxoxo,

 

Birthday emails aren't always sent out, but your birthday gift will always be available to you two weeks prior and two weeks after your birthday. You can redeem it by selecting it on the samples selection page during checkout with your online order, or you can pick it up in-store with the Cast Member at the cash wrap. I hope this clarifies things for you!

Cheers!
Nikko
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