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would you accept international payment?
I ordered some items and the status became unsuccessful authorization
yesterday. You tell me it is because the problem of billing address.
Then i have revised the address which is in Hong Kong and sub...
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How do I change my Birthday on my account?
Hi! How do I change my birthday on my account? I had put in a random one
when I created my account but I would like to change it to my real
birthday. I was able to change the year but somehow I cant f...
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New Anastasia Bevery Hills Glow Kit
I ordered the new glow kit from anastasia on sunday but in my order it
says "email me when in stock" will i still get the glow kit or will my
order be cancelled?
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Re: New Anastasia Bevery Hills Glow Kit
Hi pereira97, It looks like your order was successfully placed and
should ship out soon. You will receive an email notification with your
tracking number once your order ships. Thanks!
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UNSUCCESSFUL AUTHORIZATION/ ANOTHER ADDRESS
Hi! I made an order two days ago but today it says "unsuccesful
authorization". So I searched for the solution to this problem and it
turned out that you were unable to confirm the payment. The proble...
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Waiting for my Parcel
hi there, i am waiting for my parcel since 4/5 days now. on the app it
said wait for your parcel 3 days if it says delivered, i am very curious
now because i dont know where my parcel is. please help.
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Re: Waiting for my Parcel
Hi MakeupDiva90, I'm so sorry you have not yet received your order! I'm
going to send you a PM so I can look into this for you. Thanks!
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promo code EYEPICK2 trouble
hello! I made an order today and used the promo code EYEPICK2 but I only
got one sample when must be two (including the eye cream) please, can
somebody help me? sorry I speak spanish, my english is not good. Thanks!
Spoiler (Highlight to read)
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Re: promo code EYEPICK2 trouble
Hi carolinabarrera, Thanks for reaching out! Regretfully, there is a
known error with this promotion code as it is only allowing you to
select one and we apologize for the inconvenience caused! We are...
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Unsuccessful Authorization
Hi, I have trouble with my order, I see the deduction on my bank account
but then when I check the order it says Unsuccessful Authorization.
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Unsuccessful Authorization
Hi,Yesterday I ordered online from Sephora. Today when I checked the
order, it says "unsuccessful authorization". What could be the problem?
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Re: Payment with paypal (international customer)
Hi @MissKimmiii, At this time we are not able to accept PayPal, Sephora
Gift Cards, Sephora eGift Certificates, Sephora inside JCPenney Gift
Cards or JCPenney gift card for international orders. We ar...
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Re: Payment with paypal (international customer)
Hi Janean, Thanks for your reply but that's not really an answer to my
question.It's no fun being an international customer and not being able
to use paypal or get the make up brands you love to have ...
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UNSUCCESSFUL AUTHORIZATION
Hi, i have just ordered some items in sephora.com. However, i have
received an email which state that the order is unsuccessful
authorization because you were unable to confirm the payment. I have no
...
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Unsuccessful authorization
I ordered from Sephora didnt recieve an email saying my order had been
shipped, so I went to my account and found the order status to be
unsuccessful authorization, what is the problem on that ?
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Unsuccessful Authorization?
Yesterday I purchased some items and this morning I received an e-mail
from Sephora saying my order was cancelled because you were unable to
confirm the payment information. I have no idea why and I w...
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Re: Unsuccessful Authorization?
Hi mariapias, I'm so sorry for any inconvenience caused! I'm going to
send you a PM now so I can look into this in more detail for you.
Thanks!
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One of the items missing from the set I ordered
Hi, I have just received my package and when I opened it I realised that
one of the items from the set I ordered (Omorovicza travel set) is
missing from the box. It's the spray one, but everything els...
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