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201,075 Posts
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Re: Text Sign Up 10% Discount Not Working
Hi @kuailuj, I'm sorry for the trouble and I'll send you a message.
Best, Laurie
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Re: Text Sign Up 10% Discount Not Working
I’m having the same problem 😞 It’s my first time signing up too!
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Re: Text Sign Up 10% Discount Not Working
Hi @annanas98 I'll look into it then send you a PM! Regards, Danee
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Re: Text Sign Up 10% Discount Not Working
My 10% won’t send either! And I have tried multiple times! If someone
could reach out to me with a code that would be helpful.
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Re: Text Sign Up 10% Discount Not Working
I’m having the same issue! I’ve signed up twice and never received a
code.
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Re: Text Sign Up 10% Discount Not Working
Hi @Leahdon, I'm sorry about this! I'll send you a message.Best,Laurie
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Re: Text Sign Up 10% Discount Not Working
Hi @tabbott I will send you a PM to assist! Regards, Danee
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Re: Text Sign Up 10% Discount Not Working
Hi @emmajean123411 I will send you a PM. Regards, Danee
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Re: Text Sign Up 10% Discount Not Working
Hi! Could you send one to me too? I would love to make a purchase at the
mall today but never received my sign up coupon from yesterday
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Re: Text Sign Up 10% Discount Not Working
Hi @ArielB0623 Sorry to hear that! I'll send you a PM. Regards, Danee
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Re: Text Sign Up 10% Discount Not Working
Hi @mollycsharpe I'll look into it then send you a PM! Regards,Danee
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Re: Text Sign Up 10% Discount Not Working
I also just signed up for texts and it’s saying I can’t use the code
because it’s for select members only
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Re: Text Sign Up 10% Discount Not Working
Hi @ashleyxxo Oh no! I'll send you a PM. Regards, Danee
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Re: Weird sticky note on product received in mail??
@Kiittykat I'm not able to reply to your PM, as they are not enabled on
your side. You can adjust your account settings (the gear icon) on a
desktop or mobile web browser, not the app.
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Re: Weird sticky note on product received in mail??
@Kiittykat We'll be happy to look into this for you. It looks like your
private messages are currently turned off. Please send me a private
message with your order number or you can contact us by phon...
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67+ orders in the last 3 months and you cannot replace something that USPS lost?!
I need someone to look into this. I have SPENT A LOT OF MONEY WITH YOU
😡 MIND YOU I received a LESS THAN STELLAR order the other day but let
it go because customer care makes you feel like you are a ...
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Re: 67+ orders in the last 3 months and you cannot replace something that USPS lost?!
@JustMe2026 I'm sorry to hear that! It looks like your private messages
are currently turned off. Please send me a private message with your
order number. You can adjust your account settings (the gea...
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Former employee needing W2 and/or paystubs
Hello, I am a former employee and I would like to request access to my
W2 and or paystubs. I tried calling the HR number and resetting my
dayforce password but to no avail. I just need my last paystub...
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Re: Former employee needing W2 and/or paystubs
@Rimaaaa4 We can help with this. It looks like your private messages are
currently turned off. Please send me a private message with your
registered email address. You can adjust your account settings...
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Re: Former employee needing W2 and/or paystubs
Hello! I am getting an error message when I attempt to message you
directly. @keelybt
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Re: Former employee needing W2 and/or paystubs
@Rimaaaa4 Did you update your settings to allow private messages?
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Cancel Same day delivery subscription
I forgot to cancel my same day delivery subscription and was charged
annual price of it today. Is there a way to get the money back? I really
don’t need the subscription and have rarely used it before.
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Re: Cancel Same day delivery subscription
@rxxbx It looks like your private messages are currently turned off.
Please send me a private message with your registered email address or
you can contact us by phone at 1-877-737-4672 or through our...
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delivery
I would like to provide feedback on a recent customer service experience
that left me very disappointed and quite honestly surprised i ordered a
lip gloss to give as a gift and when i went to check th...
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Re: delivery
@rorov I'm sorry to hear that you weren't able to locate this order. I
will be happy to take a second look. Please send me a private message
with your order number. You can adjust your account setting...
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Delivery issue
I recently ordered the glazing milk, and was insanely disappointed the
product seems to be either used or not delivered with care, I will not
be shopping here now and all I ask for is a refund on my purchase!
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Re: Delivery issue
@chachanaughty I'm sorry to hear that! It looks like your private
messages are currently turned off. Please send me a private message with
your order number or you can contact us by phone at 1-877-737...
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No more recycling bins?
I’ve been to several Sephoras (Southern California) recently and none
have had their beauty recycling bins available. Is this being
discontinued or maybe now only available in certain stores? Thanks in
advance!
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Re: No more recycling bins?
Hi @OnMyWay2, thank you for reaching out! I'd recommend inquiring with
the stores directly for the latest updates about their recycling bin
availability.
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CANT BUY
Hello, new here! I wanted to buy some stuff, did the checkout, TYPED
PAYMENT INFO, and then pop up a window asking me to login or create an
account. I press the SING IN button but nothing happens, eve...
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Re: CANT BUY
Hi @jessica7676, I'm sorry for the trouble! Upon review, it doesn't look
like our site currently accepts credit cards or payments from Ecuador. I
apologize for any disappointment this may cause! Warm regards, Laurie
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Re: CANT BUY
Hope you can help we, the customer, with this in the future because
here, in Ecuador and in general Latin America, there are many products
highly overpriced. There are people here selling the: The Ord...
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