Services
From makeovers to personalized skincare consultations
Sign In
Customer Support
200,888 Posts
Post | Hearts | Replies |
|---|---|---|
|
Re: Unsuccessful authorization
I responded two days ago with my order number, can you please update me?
@ZakiyaBT wrote:Hi @Isaest,I am so sorry to hear this! I will send you a
PM for further assistance. Best,Zakiya
0
2
| 0 Hearts |
2 Replies
|
|
Re: Unsuccessful authorization
Hi @Isaest, I'll take a look at your order now, and I'll send you a
private message with more information shortly. Best regards, Laurie
0
1
| 0 Hearts |
1 Reply
|
|
Re: Unsuccessful authorization
I have the same problem. I found the status has been changed to
Unsuccessful Authorization today after log in. I tried so many times and
I am sure that my credit card information is correct. No emails...
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
1 Reply
| |
|
Re: Unsuccessful authorization
Hi @Anonymous, Sorry to hear about this! Sending you a PM to assist
further. Bisous, Sian
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
3 Replies
| |
| 0 Hearts |
2 Replies
| |
| 0 Hearts |
1 Reply
| |
|
Re: BIC
@ShauniiFrank, You will not be able to link your accounts on your own
however, I am going to send you a message to help!
0
0
| 0 Hearts |
0 Replies
|
|
Rouge 2018 Sale code not working?
Last week I went into Sephora and used the email sent for the VIB Rouge
extra week of sale. I tried putting in the code ROUGEBONUS today, but it
keeps saying it’s expired... is there a different code ...
0
4
| 0 Hearts |
4 Replies
|
|
RE: Rouge 2018 Sale code not working?
Did you get an answer that worked to this question? My code isn’t
working either
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
0 Replies
| |
|
Re: Rouge 2018 Sale code not working?
Hi @GracieLuu, The dates for the Rouge Holiday Bonus promotion are:
Rouge: Fri 10/26 – Mon 10/29 and Fri 11/2 – Mon 11/5 Our website
operates on Pacific Standard Time, and the code ROUGEBONUS will bec...
1
1
| 1 Hearts |
1 Reply
|
| 0 Hearts |
0 Replies
| |
|
THIRD REPOST STOP IGNORING US SEPHORA!!!!!!!!
REPOST:Here is my original post from 5 days ago which you conveniently
ignored Its so ridiculous that they had to be so cheap to take away a
third sample... even if they did this, why not keep it at 3...
1
0
| 1 Hearts |
0 Replies
|
|
Sephora Gallery: #FallLipSweepstakes Official Rules
Dude...why does it exclude Rhode Island??? Not cool.
0
0
| 0 Hearts |
0 Replies
|
|
VIB coupon 20 percent off not working!
I waited until I could use it today but it says I must be logged into a
VIB account. I got this in the mail last week and couldnt wait, got my
snacks, got my lap top, closed my door and dreamed of all...
0
1
| 0 Hearts |
1 Reply
|
|
Re: VIB coupon 20 percent off not working!
Hi @tracylew, I am so sorry to hear this. I understand how exciting this
promotion is. I will send you a PM to assist you shortly to assist you.
Best, Rebecca
0
0
| 0 Hearts |
0 Replies
|
|
Refund in shipping
So I just placed my order this morning and paid $5.95 for expedited
shipping. It said that it would arrive by Monday 12th. Now tracking is
telling me my package is going to arrive a day later on Tues....
0
2
| 0 Hearts |
2 Replies
|
|
Re: Refund in shipping
@pirouette84, I am going to look into your order and send you a message
shortly!
0
1
| 0 Hearts |
1 Reply
|
|
Re: Refund in shipping
I was quoted delivery by Monday 12th if I paid $5.95 for expedited
shipping. Otherwise if I chose free shipping, my order would arrive
Tuesday.
0
0
| 0 Hearts |
0 Replies
|
|
Why is skincare not sealed/shrink wrapped?
A Clarins eye cream just arrived. It’s in its box, but there is no
safety seal/sticker. The bottle isn’t shrink wrapped. There is
absolutely no evidence that this product hasn’t been used or tampered
...
1
0
| 1 Hearts |
0 Replies
|
|
Email Scam
I placed an order for the sale this morning (9 hours ago or so) and
starting at 3pm today, I started getting hundreds of email confirmations
confirming my Sephora order for many different email addres...
0
1
| 0 Hearts |
1 Reply
|
| 0 Hearts |
0 Replies
| |
| 0 Hearts |
1 Reply
| |
|
Re: cancel online order
Hi there, I will send you a PM to assist you with this. Thanks! Best,
Rebecca
0
0
| 0 Hearts |
0 Replies
|
|
invalid e-gift card
I redeemed an $100 gift card less than a month ago and tried to use it
today for the sale however it kept saying that the card is invalid.
0
3
| 0 Hearts |
3 Replies
|
|
Re: invalid e-gift card
Hi @ lisuic123, I am sorry to hear this. Please note, only one promotion
per order. If you are trying to use the promotion and the Rouge Reward
it will not work. If you are experiencing trouble using ...
0
2
| 0 Hearts |
2 Replies
|
|
I'm not of rouge status, so I do not have the rouge rewards.
I'm not of rouge status, so I do not have the rouge rewards.
0
1
| 0 Hearts |
1 Reply
|
|
Re: I'm not of rouge status, so I do not have the rouge rewards.
Hi @lisuic123, I am so sorry for the confusion. I will send you a PM to
further assist you. Thanks! Best, Rebecca
0
0
| 0 Hearts |
0 Replies
|
|
Samples
My package from rouge sale came in today, and there is 0 sample in the
box. It is already bad that we are only allowed 2 samples instead of 3
now, and often time the sample is not what I selected. But...
0
3
| 0 Hearts |
3 Replies
|
| 0 Hearts |
2 Replies
| |
| 0 Hearts |
1 Reply
| |
|
Re: Samples
Hi @Wendyhu, I will send you a PM shortly to assist you with this.
Thanks! Best, Rebecca
0
0
| 0 Hearts |
0 Replies
|
|
VIB ROUGE restricted from this weekend's sale?
There are items now that have now restocked that were unavailable during
the last two weekends. I can't use my 20% off VIB Rouge coupon now, kind
of weird that I can't use a coupon when the items I wa...
0
1
| 0 Hearts |
1 Reply
|
|
Re: VIB ROUGE restricted from this weekend's sale?
Hi @AnnaBananaJamma, I will send you a PM to assist you shortly. Thanks!
-Helen
0
0
| 0 Hearts |
0 Replies
|
|
Restock
Hi, I was wondering when the farmacy honeymoon glow will be coming back
into stock on Sephora Canada? I wanted to buy it during the sale but
it’s sold out in all the stores in my city and online.
0
1
| 0 Hearts |
1 Reply
|
|
Re: Restock
Hi @mandapanda25, At this time we don't have additional information on
when this item will restock. We recommend signing up for our stock
notifications to be notified when this item is available again. Thank
you! -Helen
0
0
| 0 Hearts |
0 Replies
|
|
Combined order with missing sample.
Hi, my last two orders were sent to me in one package and it had 3
samples. It should have had at least 4 right? 2 per order. Thanks.
0
1
| 0 Hearts |
1 Reply
|
|
Re: Combined order with missing sample.
Hi @ynga, I'm going to look into this and send you a PM shortly for
assistance! 😃 Best, Steph
1
0
| 1 Hearts |
0 Replies
|
