Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

VIB status not updated

I have spent $350 this year but my status has not been updated to VIB yet. I want to use it to avail the extra 15% off in the ongoing sale. Please help!

4 Replies

Re: VIB status not updated

Hi @dreamyeyedgirl,

 

I'm sorry to hear that! I will take a look at your account then send you a private message.

 

Always,
Danee

Re: VIB status not updated

I have the same problem. How long does it take to update? 

Re: VIB status not updated

HI @pinkbeauty17,

 

I'll look into this then send you a PM.

 

Always,

Danee

Re: VIB status not updated

@dreamyeyedgirl I would call customer service.

Conversation Stats
  • 4 replies
  • 348 views
  • 0 Hearts Given
  • 4 Contributors