Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Rouge status update

Hi I just made an online purchase over $155 so I could change from VIB to Rouge. However the delivery wonโ€™t be until the new year. When does the purchase count? Day I bought the items or day items are delivered?

3 Replies

Re: Rouge status update

Thanks!

Re: Rouge status update

@janedreamer It can take some time to see the upgrade. I do see that you have now qualified for Rouge status. 

Re: Rouge status update

@janedreamer It usually counts when it ships out but I would talk to customer service and confirm. 

Conversation Stats
  • 3 replies
  • 310 views
  • 2 Hearts Given
  • 3 Contributors