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Post in Customer Support
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AnonymousInsider
‎06-17-2017 05:32 PM
‎06-17-2017 05:32 PM

VIB Status Not Showing Up

I became a VIB a few months ago when I went shopping at my local Sephora, but my VIB status isn't showing up on my online account - my online account only says that I'm only a Beauty Insider. Do I have to sync my accounts or something like that?

 

Thank you!

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NikkoBT
ALUM II
‎06-18-2017 12:04 PM
‎06-18-2017 12:04 PM

Re: VIB Status Not Showing Up

Hi @Anonymous,

 

You might have an account that was made in-store and an account that you made online. I'll send you a PM to help you out with linking them 🙂

Cheers!
Nikko
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