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Post in Customer Support
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Unable to make payments and use Sephora card

Hi, I've been unable to log into my Comenity account to pay (including Easypay), and when I tried to place an order and charge it to my Sephora card, I encounter an error.  I do see the message about the outage from Comenity. Any info on timeline when this issue would be fixed?

1 Reply

Re: Unable to make payments and use Sephora card

Hi @racha3lhunt3r

 

I'm sorry to hear about this! It looks like Comenity's phone lines may be up again and I recommend contacting Comenity directly so that they can further assist. Please call:

 

1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)

 

Thank you!


Regards,
Danee

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