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Post in Customer Support
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Samples

When I go to my local Sephora they do not allow powder or glitter samples? Why! If it can go into a sample jar why canโ€™t they be sampled. I love 5 min from 2 Sephora and always get my three free samples if I ever go... I also purchase inside the sale section at jcp. Jcp Sephora is way better then the main Sephora. The main Sephora doesnโ€™t even talk to you if you donโ€™t spend over 50 dollars. I also wanted to eye make over and the artist wasnโ€™t helpful. I do purchase online mostly and when I do go to my local Sephora I always show what I got that day or the day before to show I shop and love sampling other products. Most of the samples that I received I ended up buying the product. I want more glitters and powders for sample and they donโ€™t allow. Does the main Sephora store have packaged samples like online!? I prefer the customized samples and Iโ€™m so grateful for the accommodation.
1 Reply

Re: Samples

Hi @Butterfly0807 sorry to hear about the experience you've had! Sample selections do vary from store to store, so I recommend continuing to ask the castmembers at your local store for customized samples, or any sample packs they may have available. I will also be sure to pass your store feedback along to the appropriate contacts within our Retail Division.

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