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@10200906 I see that this has been updated for you.

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Hello! I need help as well I put my birthday on January 1st but my real birthday is on November 27. If you can please help me by changing it to November 27th 2007 that would be great.

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@yazmeen1111 I have updated this for you.

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Sezzle gift card

Hi , I just got a sezzle Sephora gift card and it’s saying that it’s invalid? I went to the store and it wasn’t working? What should I do

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Re: Sezzle gift card

@mohmoh160, we're happy to look into this. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you...

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Re: Sezzle gift card

I tried too, but no answer from u

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Changing birthday

Can someone change my birthday to March 8 please?

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@KaySprague I've updated your birthday for you!

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Hello! I need help as well I put my birthday on January 1st but my real birthday is on November 27. If you can please help me by changing it to November 27th 2007 that would be great.

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wrong b~day

I'm trying to get my gift but my account is set to January 1 even though my birthday is on August 1.

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Re: wrong b~day

@Avaamj I've updated this for you.

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Re: wrong b~day

Hello! I need help as well I put my birthday on January 1st but my real birthday is on November 27. If you can please help me by changing it to November 27th that would be great.

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Sephora promote antisemitic brands!

I would appreciate understanding when—and if—you intend to remove products from brands that promote antisemitic views from your shelves. By continuing to sell these products, you are effectively suppo...

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Re: Sephora promote antisemitic brands!

I called up Sephora corporate and sent an email a year ago after her antisemitic lies and propaganda. It was useless. From being a vib rouge for 10 years I have stopped purchasing from them. There is ...

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Edit review

Hey, Can anyone please assist on how I can edit or remove a review. Thank you.

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Re: Edit review

@Tiamariana There isn't a way to edit your review. I have removed it for you, so you can resubmit it with your edit. It should come down from our site within 24 hours.

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Gift card balance gone!

I got a $50 gift card, used a part of it in store and $34 balance remained on it. When I tried to order online the gift card had $0 balance. I figured something must be wrong online so I went to the s...

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it happened to me to. 40 $ gone also can't see the whole 16 digits.

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In my group of 4 friends, 2 of us lost the money on our Sephora gift cards. We have all decided to never buy them again and as much as possible buy directly from the brands if possible. Better sales by the brands as well.

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Sometimes, glitches in the gift card processing system can lead to errors that don't show up until you try to make a purchase. Other times, unauthorized digital use might occur if the card was somehow...

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Sadly nothing came of the escalation other than knowing the balance was stolen a few weeks after I used the card in store at Sephora Oakville Place. Sephora does NOT care for its customers at all.In o...

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@Jamial I'm sorry to hear that! It looks like your private messages are currently turned off. Please send me a private message with your gift card number or you can contact us by phone at 1-877-737-46...

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i turned the messages on, I have the gift card, I have the receipt from when I used it last and i just got off the Sephora gift card helpline where i was told that giftcards are like cash, once used n...

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Hi, I have no idea how to turn the messages on

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cant see in store purchases on my account

Hi! I have tried to see my in-store purchase history, as I bought two products I didn't like with cash and have no receipt. I am looking to make a return but cannot see my history online. I filtered a...

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@KaityRaee08 It sounds like you may have another account and we will be happy to help you comb9ine them. It looks like your private messages are currently turned off. Please send me a private message ...

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I also purchased at Kohl's , they had me enter the number on my account and assured me the purchase would appear on my account/app ... It has been 3 days.. I think returning and purchasing at a non Kohls Sephora is going to be the fastest way.

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@mshetsi We will be happy to help you add the points to your Beauty Bank. It looks like your private messages are currently turned off. Please send me a private message with your phone number and a pi...

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