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Post in Customer Support

Redeem points from receipt

I recently purchased some products from Sephora without using a card. Is there a way to redeem the points from the receipt?

Re: Redeem points from receipt

I am closing this thread. If we missed your post or if you have a similar issue, please create a new thread under the Customer Service board or you can send me or any of the other mods a private message to help! Thanks!

Re: Redeem points from receipt

Hi! My sister got me a birthday gift and gave me the receipt so that I could get the points from it. Is there a way to do this online? Thanks!!

Re: Redeem points from receipt

Hi lilico24,

 

I'll send you a PM to help you with this!

 

Always,

Danee

Re: Redeem points from receipt

Is there any way I can link receipt points to my card without having to call customer service? I just had neck surgery two days ago and can hardly talk. 😞 I could have my boyfriend call for me if absolutely necessary, but if there's a way around it.. 

Re: Redeem points from receipt

Same Problem, how do i add them, the lady asked for my email, but she ignored me afterwards and never put it in. 😕

Re: Redeem points from receipt

You will have to call Sephora Customer Service 1-877-SEPHORA (1-877-737-4672) to speak with a representative who can locate your Beauty Insider account and add the points. Please have your registered email address or Beauty Insider card number ready when you call as well as the date of purchase, location, # of items, and subtotal before tax

Re: Redeem points from receipt

I'm having the same issue, how can I redeem Beauty Insider Points from a receipt?

 

Re: Redeem points from receipt

Same issue, please advise.  Especially interested in a quick solution as this amount $ may make the difference for VIB renewal.

Re: Redeem points from receipt

I'm having the same issue. Please share the solution if you find one 😩

Re: Redeem points from receipt

I am having the same issue, please help!

Re: Redeem points from receipt

Hi, I recently did a purchase and shower my Sephora card from my phone but the points were not added. I still have the receipt 

Re: Redeem points from receipt

This has been a problem for me as well, please help:)

Re: Redeem points from receipt

Hi I need help doing this too

Re: Redeem points from receipt

I made a large purchase and the points weren't added to my BI account. Could you please help... I have the receipt. Thanks!

Re: Redeem points from receipt

Same problem. Can you give me details too?  Thank you!

Re: Redeem points from receipt

 

I have the same issue, can someone help me?

Re: Redeem points from receipt

I'm having the same problem and have sent 3 messages to sephora (customer service and beauty talk) but can't get a response or find my original messages. Can someone please help me add these points?

Re: Redeem points from receipt

Hi,

If it's possible I need to add points as well. Could you please help?

Re: Redeem points from receipt

Can someone help me with this

Re: Redeem points from receipt

I have the same issue, can someone help me?

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