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Post in Customer Support
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Ukyochan
NEWCOMER I
‎06-30-2024 09:45 AM
‎06-30-2024 09:45 AM

Qr code for dropping off empties not working

Hello 

 

I went to Sephora yesterday and did the clean beauty challenge but my empty I brought didn't register. The other two challenges did though. Please help. 

 

Violet 

Reply
7 Replies
1 Reply
nexo
NEWCOMER III
‎07-28-2024 05:22 PM
‎07-28-2024 05:22 PM

Re: Qr code for dropping off empties not working

I have the same issue! Can someone please help?

0
Reply
1 Reply
DaneeBT
MOD
‎07-29-2024 06:37 AM
‎07-29-2024 06:37 AM

Re: Qr code for dropping off empties not working

@nexo I'll send you a PM to assist. 

0
Reply
exzema
NEWCOMER I
‎07-25-2024 09:29 AM
‎07-25-2024 09:29 AM

Re: Qr code for dropping off empties not working

The same thing happened to me and I texted customer service and still nothing please help I need assistance 

Reply
1 Reply
LaurieBT
MOD
‎07-25-2024 09:44 AM
‎07-25-2024 09:44 AM

Re: Qr code for dropping off empties not working

Hi @exzema,

 

I'm sorry to hear this and I'll send you a message shortly.

 

Best,

Laurie 

0
Reply
keelybt
MOD
‎06-30-2024 09:58 AM
‎06-30-2024 09:58 AM

Re: Qr code for dropping off empties not working

@Ukyochan I will send you a PM. 

0
Reply
2 Replies
Ukyochan
NEWCOMER I
‎06-30-2024 12:05 PM
‎06-30-2024 12:05 PM

Re: Qr code for dropping off empties not working

Sent you pm back 

0
Reply
1 Reply
keelybt
MOD
‎06-30-2024 12:21 PM
‎06-30-2024 12:21 PM

Re: Qr code for dropping off empties not working

@Ukyochan I replied to your PM. 

0
Reply
Conversation Stats
  • 7 replies
  • ‎06-30-2024 09:45 AM
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