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Post in Customer Support
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Qr code for dropping off empties not working

Hello 

 

I went to Sephora yesterday and did the clean beauty challenge but my empty I brought didn't register. The other two challenges did though. Please help. 

 

Violet 

1 Reply

Re: Qr code for dropping off empties not working

I have the same issue! Can someone please help?

Re: Qr code for dropping off empties not working

@nexo I'll send you a PM to assist. 

Re: Qr code for dropping off empties not working

The same thing happened to me and I texted customer service and still nothing please help I need assistance 

Re: Qr code for dropping off empties not working

Hi @exzema,

 

I'm sorry to hear this and I'll send you a message shortly.

 

Best,

Laurie 

Re: Qr code for dropping off empties not working

@Ukyochan I will send you a PM. 

Re: Qr code for dropping off empties not working

Sent you pm back 

Re: Qr code for dropping off empties not working

@Ukyochan I replied to your PM. 

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