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Post in Customer Support
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Old empty smaple!

I get that free samples are free. And that sometimes something is no longer available. But you sent me a perfume sample that is half empty and is rancid. The perfume in the sample bottle is brown and the date stamp says Fall 2021 - it's 3 years old! I'm annoyed that this is what you gave me.IMG_5594.jpg

1 Reply

Re: Old empty smaple!

@Macdougal28 I'm sorry to see that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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