My review hasn’t been published after 72 hours

[lcpv84]

Hi. I have tried three time to publish a review but it hasn’t been posted yet even after the 72 hours indicated

the review is for the product Clarins - double serum anti aging to firm, boost radiance and refine pores. 

[keelybt]

@lcpv84 It looks like this was not approved in error. I have approved it for you and you should see it post to our site within 24 hours. 

[lcpv84]

Hi. Me again with the same issue. 
I submitted on Friday two reviews for the products Clarins Extra Firming day / night. But they haven’t been posted yet. Is there a problem with them that I can fix?

please let me know 

[lcpv84]

Hi. I can see now one of the reviews. However there is still one that doesn’t show. It is the review for the product: Clarins Extra-Firming Day - all skin types. I submitted the review last Friday Feb. 14. And it is in French

I appreciate your help. 

[LaurieBT]

@lcpv84, my apologies! This has been corrected, and you should be able to see the review on the site within 48 hours. In the future we recommend leaving your review from the https://www.sephora.com/ca/fr/ website. 

[keelybt]

@lcpv84  It looks like this was rejected in error. I have approved it for you and you should see it post to our site within 24 hours. 

[lcpv84]

Thanks so much.  I can see my review now.