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Post in Customer Support
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eve1710
NEWCOMER II
โ€Ž10-28-2022 09:47 PM
โ€Ž10-28-2022 09:47 PM

My points donโ€™t add up hours after purchase

I made a purchase online last night and I picked up my order few hours ago at the store. Up until now, my points do not add up. Can anyone please help me? Thank you

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3 Replies
2 Replies
makeupjunkie65
GO-GETTER II
โ€Ž10-29-2022 05:18 AM
โ€Ž10-29-2022 05:18 AM

Re: My points donโ€™t add up hours after purchase

It can take up to 24 hours for points to adjust.

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2 Replies
eve1710
NEWCOMER II
โ€Ž10-29-2022 06:18 AM
โ€Ž10-29-2022 06:18 AM

Re: My points donโ€™t add up hours after purchase

Hi,

 

It has been more than 24 hours now. Points still donโ€™t add up

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1 Reply
LaurieBT
MOD
โ€Ž10-29-2022 08:51 AM
โ€Ž10-29-2022 08:51 AM

Re: My points donโ€™t add up hours after purchase

Hi @eve1710,

 

I'm sorry to hear this and I'll send you a message.

 

Best,

Laurie

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  • โ€Ž10-28-2022 09:47 PM
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