| 0 Hearts
|
0 Replies
|
| 5 Hearts
|
15 Replies
|
| 0 Hearts
|
0 Replies
|
Re: Survey for $250 gift card
Can someone please guide as to what to click on to fill out the survey
for the $250.00 drawing? The site can be a little overwhelming and there
are no specific instructions on my receipt. Thank You! 😊
2
1
| 2 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 2 Hearts
|
10 Replies
|
Re: Survey for $250 gift card
Hi @oliveismydog, When you make a purchase in store, the receipt has a
link to asurvey. You can complete the survey and enter a weekly drawing
for a Sephora gift card by scanning the QR code on the re...
1
9
| 1 Hearts
|
9 Replies
|
Re: Survey for $250 gift card
Hello!I was given a piece of paper today to enter to win the $250 gift
card. However, it’s not working. The link I was given is:
http://survey.medallia.com/sephora/usa
1
8
| 1 Hearts
|
8 Replies
|
Re: Survey for $250 gift card
Hi @FunBun904, My apologies! The correct link is:
https://survey.medallia.com/sephorasws?unit=111 Best regards, Laurie
2
7
| 2 Hearts
|
7 Replies
|
| 0 Hearts
|
5 Replies
|
| 0 Hearts
|
4 Replies
|
| 0 Hearts
|
3 Replies
|
| 0 Hearts
|
2 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 2 Hearts
|
0 Replies
|
| 1 Hearts
|
0 Replies
|
Customer Review- 100th street Columbus Store
Hello, I wanted to leave a positive and glowing review for Sagan at the
Sephora Store in NYC on 100th and Columbus. I came in looking for a new
concealer and she spent a lot of time making sure I got ...
0
1
| 0 Hearts
|
1 Reply
|
Re: Customer Review- 100th street Columbus Store
@fostersb I'm so happy to hear about your recent visit to our Sephora
store on 100th and Columbus and thank you for sharing this with us! I'll
be happy to forward this to our Retail Division. Can you please provide
me with the date of your visit?
0
0
| 0 Hearts
|
0 Replies
|
Can't find my previously posted reviews!
Until a few weeks ago, I was able to easily find and check my reviews on
my community profile. However, today I can’t locate them at all—they
seem to have disappeared. I can't seem to find my reviews ...
0
3
| 0 Hearts
|
3 Replies
|
| 0 Hearts
|
2 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Real or scam?
I recently started posting my beauty and lip product photography on
Instagram, and I added my email to my bio for potential opportunities.
This morning, I received an email from someone using the addr...
0
1
| 0 Hearts
|
1 Reply
|
Re: Real or scam?
@Meeya2pretty I can confirm that is not one of our email addresses. I do
not recommend responding or sharing your personal information. I may
also suggest reporting the email as phishing. Thank you!
0
0
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Issues with an undelivered order.
I’m having issues with an order that has not arrived. The shipping
company has verified that Sephora did not provide the apartment number
for my order, and Sephora’s customer service is refusing to re...
0
1
| 0 Hearts
|
1 Reply
|
Re: Issues with an undelivered order.
@SandyElena I'm sorry to hear about this! It looks like your private
messages are turned off. You can adjust your preferences in your
Community settings (on the browser only, not the app). Please send...
0
0
| 0 Hearts
|
0 Replies
|
Online Orders- Free Sample Issues
Hello, I have been having issues with the free samples for four of my
Sephora orders. Usually, the sample is not included at all. But, in my
most recent order samples that I did not ask for were included.
0
1
| 0 Hearts
|
1 Reply
|
Re: Online Orders- Free Sample Issues
@onlyskindeep123 Sorry to hear that! Please note, substitutions will be
made for out of stock samples. This typically happens if the samples you
selected at checkout are not available at the time your order is being
packed.
0
0
| 0 Hearts
|
0 Replies
|
Samples
Can somebody tell me where i can get mystry sample bag on 60$ purchase
in calgary store
0
1
| 0 Hearts
|
1 Reply
|
Re: Samples
Hi @janj907 I recommend contacting the Sephora store for more
information! They should have them available at the cashwrap but please
note they will be available while supplies last.
0
0
| 0 Hearts
|
0 Replies
|
Charged for no order
Spoiler (Highlight to read) Hi, I just got charged for ordering a lip
gloss but the order didn’t even go thru and it said error on Sephora. My
bank however was charged $20.. how do I get a refund or my order?
0
1
| 0 Hearts
|
1 Reply
|
Re: Charged for no order
@manny66 Sorry for the confusion. I see that your order from 7/12 was
successfully placed and it has been shipped!
0
0
| 0 Hearts
|
0 Replies
|
Change Phone Number
How can I change my phone number ? I'm looking the way to do it but I
can't find the option.
0
1
| 0 Hearts
|
1 Reply
|
Re: Change Phone Number
@Jonhnemesis It looks like your private messages are turned off. You can
adjust your preferences in your Community settings (on the browser only,
not the app). Please send me a private message with yo...
0
0
| 0 Hearts
|
0 Replies
|
Gif card
Please I bought a gift card from wallgreens and I mistakenly scratched
out some of the numbers and pin What do I do ?
0
1
| 0 Hearts
|
1 Reply
|
Re: Gif card
@canute You should still be able to redeem your gift card in store! For
more information, please contact your local Sephora store directly.
Regretfully, the full gift card and pin numbers are required to redeem
online.
0
0
| 0 Hearts
|
0 Replies
|
Sample
I ordered 3 times and every time they put all wrong samples I got 5
samples wrong and just one exact this is very frustrating every time
0
3
| 0 Hearts
|
3 Replies
|