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Post in Customer Support
manny66
NEWCOMER I Vib
‎07-12-2025 04:20 PM
‎07-12-2025 04:20 PM

Charged for no order

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Hi, I just got charged for ordering a lip gloss but the order didn’t even go thru and it said error on Sephora. My bank however was charged $20.. how do I get a refund or my order?

IMG_2342.png

 

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DaneeBT
MOD Rouge
‎07-13-2025 06:38 AM
‎07-13-2025 06:38 AM

Re: Charged for no order

@manny66 Sorry for the confusion. I see that your order from 7/12 was successfully placed and it has been shipped!

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  • 1 reply
  • ‎07-12-2025 04:20 PM
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