Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Major website issues

What is wrong with your website?? I can search for a product, select it, then nothing happens. I can't add it to my basket, read additional details...absolutely frustrating. Clearing cache/cookies does nothing; still the same problems. Noticed this about three weeks ago, gave you all the benefit of the doubt to fix, and nothing has been corrected. I will stop shopping Sephora online if this is not fixed soon. I saw previous posts complaining about the same thing but haven't seen any corrective action. Thank you. PS: I'm not interested in downloading the app.

1 Reply

Re: Major website issues

@COcustomer I'm sorry to hear that you are having difficulty. I will send you a PM for more information.

Conversation Stats
  • 1 reply
  • 840 views
  • 0 Hearts Given
  • 2 Contributors