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Post in Customer Support
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Leaking package

I placed an order for the urban decay setting spray and I received it and just left the box out for a day or two because I still had some of my one size. It’s literally 11 at night and I’m going out and I picked up the package and saw a dry “wet spot” and when I opened it and shook the bottle, it’s like the whole thing evaporated. Please help. 

3 Replies

Re: Leaking package

My order came today. Conditioner opened & leaked on everything in package. Very unhappy. Total mess and also is on other products. 

Need to know how to remedy this as I paid hard earned $ for this order

Re: Leaking package

Hi @jenvizz,

 

I'm so sorry about this! I'll send you a message shortly.

 

Best,

Laurie 

Re: Leaking package

Hi @JoseLovesEsme Oh no! I'll send you a PM.

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