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Im kind of confused to why the employee at Sephora asked for my ID when I gave her my receipts with the foundations that didn't match me. According to the return policy, I have 60 days to return with receipt for a full refund. I assumed she needed ID to verify my name on the receipt at the top where it says Client: and my name. When the transaction was done I realized that on the new receipt she handed me it states I returned without my receipt. How can I fix this issue? I'm worried this will some how result in me not being able to return in the future. Since I hear stories online about people having this problem when they only returned items once or twice without a receipt. In my photo you can see the new receipt she gave me at the top and the two original receipt folded at the items I originally purchased. Both items were not defective. They were used only two times. Practically brand new.
