Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
stechiny
NEWCOMER I
โ€Ž11-23-2017 02:51 AM
โ€Ž11-23-2017 02:51 AM

Exchange a product on sale

Hi! So, i just bought online the Anastasia Beverly Hills Moonchild highlighter palette  but I actually meant to buy the Aurora Anastasia highlighter palette. They are both the same price and they were both on sale for the same price. The order is still โ€œprocessingโ€ but Iโ€™m unable to edit it now. I was wondering if itโ€™s possible to exchange it (in store) for the Aurora pallete once I get the product. But by the time I get it, the highlighter will not longer be on sale.

Usually we can exchange products bought on sale for a different shade. But I donโ€™t know if a different palette counts as a โ€œdifferent shadeโ€. Could someone help me please? 

Thank you in advance! 

0
Reply
Conversation Stats
  • 0 replies
  • โ€Ž11-23-2017 02:51 AM
  • 1191 views
  • 0 Hearts Given
  • 1 Contributors
Related Posts
Top