Error message

[Mariamsvogue]

Hi I keep getting an error message whenever I try and check out. I tried on the browser and in my Sephora app and the error message keeps popping up. I just wanna plave an order for rhe f&f sale

[LaurieBT]

Hi @Mariamsvogue,

I'm sorry to hear this! Please clear the cookies and cache on your browser. You may need to look up how to do this on your specific device. If the issue persists, please also try switching to another browser. With the app, please try uninstalling and reinstalling the app on your device. 

You may send me a private message with your registered email address if you need any additional assistance. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672) for assistance. Thank you!

Best regards,

Laurie