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Post in Customer Support

App issues

Hi

I have reinstalled the app so many times but when I turn location on it does not pick up the nearest store location for me, also I can't seem to see mac cosmetics in my app, I feel like  if I don't have the sephora canada app version . Any recommendations 

Re: App issues

Hi @itsraavi,

 

I'm sorry to hear this! Please click your name/photo icon near the bottom center of the screen, then scroll down to App Settings. Please check that Canada is selected. 

 

Best,

Laurie

Re: App issues

I changed it to Canada but it keeps switching back to US automatically 

Re: App issues

@itsraavi I will send you a PM for more information. 

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