NOVEMBER SNEAK PEEK!

[SephoraPLAY]

Looking for a clue? You’ve come to the right place!

This month you’ll find a trial-size sample of MARC JACOBS BEAUTY Velvet Noir Major Volume Mascara in your box. This fan favorite is known for its unique curvy brush and buildable formula. It’s perfect for mastering the art of mascara wardrobing, which you’ll learn all about this month.

Keep your eye out for more teasers in the coming days!

xoxo,

Team PLAY!

[Anonymous]

How come I haven’t got refunded for being charged the ice this month play has so many issues like this being issue one, me being emailed a few days later after already receiving my box and last months box I received a sample that had nothing in it like they forgot to put product in the container. I never have any issues with Ipsy or Birchbox please get it together and let me have my refund for the double charge and since I paid for that sample that was empty may I have it in my November box. It was the face moisturizer booster. Thank you

[Anonymous]

you need to either call Sephora's 800 number or email them through the "Contact Us" Link - (Usually at the bottom of any email you receive, at the top of their website page or in the menu options on the website. You could also find the number on your online bank statement under the Sephora charge).

I don't know how often Sephora reads the comment boards as there are TONS of them and it's not really the forum to ask them for refunds, to replace products, ect. You will get help much faster and have ALL of your concerns addressed by calling or emailing them.

Hope this helps - have a great weekend!

[modellook]

Yes! I absolutely love this mascara, purchasing a new full size one during the Rouge Sale today and now I'll have a travel one. Perfect, thanks!

[VGinaBeanav]

I love mascara so this is a welcomed surprise. 

[ncole1980]

Yay! Im a monthly subscription box addict, I get ipsy, Sephora and just signed up for Birchbox. Between Ipsy and Sephora Play I'm good on eyeliner and mascara for another 6 months. More variety please?? I get tired of eyeliner, mascara, highlighters, and moisturizers every month. I was thrilled to get the foundation sample in October and the perfume sample. I always thought Chanel was to strong for me but I love the Gabrielle Chanel. And I got an email from Chanel that they are mailing me another sample because of my review❤️ I would love more perfume samples, blush, foundations especially the high end beauty products I only get to splurge on once or twice a year.

[Nanette33]

Totally love my Sephora Play!! Can't wait to try the MJ mascara!!

[Anonymous]

They do the really high end edition boxes a few times a year for $20.

[aburow2016]

you get a perfume sample every month with the Play Box

[ELNene17]

Wow, well I'm jelly u got an email from chanel & ur getting another sample 😨. 👍

[MTrnka]

You got Gabrielle Chanel?!  I want to try that.  I got some aweful Gucci floral instead. I wish they were consistent   

[tseq]

Yayyy! Love getting mascara samples! Getting the mail on Playbox Day is the best!!! Not the best is reading so many complainers on here!

[Anonymous]

Seriously it's 10$ for some pretty expensive items ,so ppl need to chill and just be happy with what u get !! Or don't subscribe ..I would feel like a little spoiled brat if I were to complain ☺️

[puffypawstarrah]

I wish they would offer an all cruelty free box as an option I think I’m going to be canceling mine! Last month I only got two CF options and I owned both of them 

[MKay8]

If that's a requirement for you, this may not be the best box for you. There are other all-natural type subs out there. Some of the probably offer all cruelty free options. 

[prettyrn]

That's a great idea!

[bleuhaze]

I’m so tired of getting mascara. It’s one of the only things you can actually buy at the drug store and find quality stuff so I really don’t need a “fancy” mascara. Besides I’m sure a lot of us, like myself, just wear falsies. So bummed.

[Anonymous]

I personally really love getting mascara samples. I don't like having to go through the hassle of wearing false eyelashes all the time and I appreciate being able to try a variety of different mascaras in order to find the one that works best for me. Considering the each mascara sample lasts about a month I'm more than happy to receive one every box.

[Anonymous]

Soooo agree!!! 🙂

[Londontiff]

I don't understand how an International company Sephora cannot fulfill orders for their monthly subscribers.  Also double billing several subscribers: This is a money game I'm sure I don't need to detail how that scam works.  This has never happened with Ipsy.  Very disappointed.  Oh and let's not forget that you've recently changed the points system.  Sephora you're getting greedy and sloppy.

[pink5]

Totally agree on sloppy. After years of hassle-free orders, I'm reduced to getting samples every other order. Last batch of samples I got weren't even close to what I requested. I know they say right when you choose samples if it's out... but seriously?

[starz123]

I also agree and have complained to them via email about my issues with my online orders. I spend a lot of money at Sephora and supposedly should have dedicated customer support according to their VIB Rouge benefits. It takes days to receive a response from them and most of the time the response doesn't address my issue. I never get the samples I chose and a lot of times now there aren't any in the box at all. It's a shame that the level of service has declined. It's not like I would ever stop shopping there - dammit!!!