why isnt my jcp card valid to pay for my sephora order? Says the number is invalid

[Acollins9785]

I am trying to place a sephora order online and paying with my jcp card. When I input the card number and submit the order it says my card number is invalid, im assuming because there are less numbers on it than a typical card. There is also of course not a expiration date on my jcp card. How do i place the order?

[qbko]

You need to go into profile and pick the payment JCPenney and add the card number billing address and name there and save then go to checkout and choose the already saved payment JCPenney card for checkout and it works like a charm hope that helps

[TomLight]

Hey, why can’t I use my jcp card at Sephora store to purchase Sephora gift card ? It gives me headache 

[qbko]

To be more specific go into profile then account and go to payments and credits then pick JCPenney acre and follow instructions above thanks!

[Anonymous]

Hi Acollins,

Sorry to hear that you're having difficulty using your JCP credit card on an online order! Please call 1-877-SEPHORA for further assistance.

🙂 -Laura

[misscg]

That's weird, I use my jcp credit card all the time to make orders. Are you using a jcp gift card? Those don't work on the sephora website, but the credit card does.

[Anonymous]

I'd say try another browser. JCP credit cards are an accepted payment method. It won't prompt you for an expiration date.