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Post in Customer Support

question on returns

hello~ i didn’t know who to ask so i thought i would post here. i bought some things about a week or so ago including a gucci blush and sephora brush. i thought i would like it so i threw away the box and packaging, but i’ve come to dislike it a lot. can i still return it even though i used the brush and there’s no packaging? 

Re: question on returns

@qkrwldnjs, I'm sorry these items are not working out! You don't need the original packaging to return the products. As long as the items are gently used and you have proof of purchase, such as the receipt or your Beauty Insider account information, you can return the items within the return policy time frame. For more details please visit:  https://www.sephora.com/beauty/returns-exchanges 

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