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Post in Customer Support
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avaa14
NEWCOMER I
‎11-28-2021 05:06 PM
‎11-28-2021 05:06 PM

how to cancel order

hi, i accidentally put the wrong shipping address on my order a couple days ago, is there any way to cancel or change it? thank you! 

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1 Reply
1 Reply
DaneeBT
MOD
‎11-28-2021 05:22 PM
‎11-28-2021 05:22 PM

Re: how to cancel order

Hi @avaa14,

 

Regretfully, we're not able to modify an order once it has been placed and we have a short timeframe in which we're able to cancel orders. I'll send you a PM to assist.

 

Always,
Danee

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  • 1 reply
  • ‎11-28-2021 05:06 PM
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