$25 Gift Card with No Balance
Hello, I received a gift card for Xmas that I did not use until now. I
went to a Sephora store and they told me it had a $0 balance. After I
called the number on the back they said that the funds were...
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Re: $25 Gift Card with No Balance
The same exact thing happened to me today! I received a $50 gift card
last week & my mom asked if I used it because another family member said
their balance was $0. I checked mine & $0. I hadn't scrat...
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Expired points
I had a bunch of points accrued that I was saving for and it was over 5k
of points and when I went into my account all my points were gone and it
showed 0. I contacted a support rep to be told that po...
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Re: Expired points
Hi @Jennnloves I'm sorry to hear about your points. I will send you a
PM.
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Reward points missing.
I used 100 points for a reward bazaar but ending up cancelling the order
because I wanted to add one thing but now I can’t add the item I picked
out at the bazzaar and my 100 points are gone.
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Error message
Hello, I keep trying to check out and I keep getting this message The
operation couldn't be
completed.(Sephora.CheckoutCredit-CardBannerManager.Cred-itCardBannerContentErrorerror
O.)ive updated my phone and deleted and reinstalled the app.
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Expired Sample from redeemed points
Placed an online order in early April and used my point for a sample
size of Grande Lash MD Serum. I finally opened it to use, just now and
saw that it expired 2/24. Is it normal to receive expired pr...
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Damaged product
Spoiler (Highlight to read) I just received a new bottle of cologne and
it was a mess before I even opened it. The bottle had leaked everywhere
and the packaging itself was destroyed as well. Where do I go for to get
a new replacement.
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qr survey
Hello, I wanted to fill out a qr code survey on my receipt but it
doesn't work when I open it.
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Item arrived damaged and leake
Hello, I ordered several products from the Ordinary including the set
with the toner. The box arrived undamaged, but when I opened it the
smaller box containing the set with toner was 80% wet and le...
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missing package
Don't shop at Sephora online if you see this post, they don't give you a
refund even if you have never received your package. This time, I spent
$500+ on my order, but I didn't get my package and I pa...
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Re: missing package
please, let this post get more views, I just want people to know the
truth about Sephora
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Re: missing package
this is not a trusted merchant!!! I really can't trust it again, just
made me frustrated.........
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Missing package!!!!
Spoiler (Highlight to read)I am really disappointed with this shopping.
I originally placed the order a few days ago because of my birthday a
few days ago, in order to reward myself. Then the delivery...
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Re: Missing package!!!!
I do not want to bug anyone on this page, but Sephora is not responsible
for missing packages, they don't care that much, I paid $500+ to buy
myself some gifts. Can you not play with me, please ask us...
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Re: Missing package!!!!
Never get the package from Sephora, such a scammer here, don't buy
anything online, don't be lazy, just go to their store and get what you
want! They said there would be no refund for me because of my...
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