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201,187 Posts
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Re: Lost
@ganguita2017 I removed your order number from your post as we do not
allow that information to be shared publicly. You can adjust your
account settings (the gear icon) on a desktop or mobile web browser, not
the app.
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Re: Lost
Hello I am not able to access the private message but is there a way to
get in contact with someone who can help assist me?
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AUTOMATICALLY DISQUALIFIED For Sephora 2026 Internship
Hi all! I recently applied for the 2026 Sephora HR internship, but my
application was automatically marked as “disqualified” right after
submission. I’ve noticed a few other posts mentioning the same ...
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Re: AUTOMATICALLY DISQUALIFIED For Sephora 2026 Internship
@donnie23 I'm sorry to hear that! I know we receive many applications
for the internship positions. It looks like your private messages are
currently turned off. Please send me a private message with ...
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Sephora Rehire
I just got rehired but my Dayforce application still shows my old
employment dates and says terminated. How do I get that fixed and access
to my oktra again ?
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Re: Sephora Rehire
@JSXT I would recommend reaching out to your leadership team so they can
assist with this.
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Horrible customer service online
I’ve been a rouge member for many years and I rarely raise an issue with
customer service. But in the past they have always been attentive and
quick to fix an issue or offer a solution that works. Not...
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Re: Horrible customer service online
@marmill I'm sorry to hear that! It looks like your private messages are
currently turned off. Please send me a private message with your
registered email address and the details of your experience or...
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Laurie Mercer eye pencil broken
Hi. My Laurie mercier eye shadow pencil was broken when I received it.
How do I get replacement?
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Re: Laurie Mercer eye pencil broken
@junecaran I'm sorry to hear that! It looks like your private messages
are currently turned off. Please send me a private message with your
order number or you can contact us by phone at 1-877-737-467...
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Donation Request
Dear Sephora Team, I hope this message finds you well. I am reaching out
on behalf of Remote Area Medical (RAM) to invite you to consider
donating as a local community business to our upcoming raffle....
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SEPHORA SALE
Hello, with the upcoming sephora sale i have a quick question will all
fragrances be included in the sephora sale?
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Re: SEPHORA SALE
@leslyramos Yes, you can find more information here> Sephora Savings
Event FAQs – Holiday 202... - Beauty Insider Community
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Birthday gift restock
Hello! My birthday is coming up and the birthday set I really want, the
kayali set is sold out! is there any chance at restock online?
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Re: Birthday gift restock
@Abbygkelly The Kayali set is only available in store. I would recommend
checking with your local store directly for more information.
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Rewards bazaar
Hello,I tied the get my reward bazar and buy product, on the website it
shows that you would drop some reward but always shows sold out, when
can get my rewards, when are getting all sold out all the time
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Re: Rewards bazaar
@saidei New items are added to the Rewards Bazaar on Tuesdays and
Thursdays around 9am PT. Please check back!
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See all Past Purchases
I was wondering if there’s a way to see my entire Sephora purchase
history, both online and in-store, from when I first made my account up
until now. When I check my order history, it only shows the p...
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Re: See all Past Purchases
@Julieuhz No, your purchase history will only hold so many items and
typically does not go back further than 2 years.
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Re: See all Past Purchases
That’s so odd! I’m trying to do a warranty claim and looking for my past
purchase a lil over two years ago. It’s not there of course. I hope
Sephora dev changes this. If other big box stores can save ...
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Full makeup service banned in New Jersey
Why is full face makeup services banned in New Jersey? Every Sephora
store in NJ told me it is banned in New Jersey.The Sephora corporate
office needs to get involved and resolve this issue ASAP.This ...
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Re: Full makeup service banned in New Jersey
@mona1972 I'm sorry to hear that you are having trouble booking a
makeover in your local store. I will share this feedback with the
appropriate department for future improvements and consideration.
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Wrong items sent and refund denied
I was denied a refund for an order totalling $565CAD, I received the
wrong order/items and called customer service, the agent generated me a
refund label and marked as “incorrect items” then I hear ba...
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Re: Wrong items sent and refund denied
@marissael I'm sorry to hear that! It looks like your private messages
are currently turned off. Please send me a private message with your
order number or you can contact Sephora privately on Facebook or
Instagram.
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Amika dry shampoo evaporated or defective?
I don’t know if anyone has had this issue with AMIKA dry shampoos…about
a week ago I bought the AMIKA oil control dry shampoo. I used it a few
days later and loved it! Definitely a fan. However this m...
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Re: Amika dry shampoo evaporated or defective?
I just bought the jumbo size on Oct 10 and used it once a week after,
probably 3-4 sprays. Then went to use it this morning and it was gone.
Wouldn't spray and felt really light. I can still hear liqu...
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Re: Amika dry shampoo evaporated or defective?
This just happened to me!! I have had my bottle of Amika Perk Up dry
shampoo about a month and it’s evaporated!! I only use a little bit
everyday and it seems like overnight it disappeared!! Ugh
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Re: Amika dry shampoo evaporated or defective?
I had the same issue. A few days before Christmas I received a bottle
that I ordered in the mail. I used it the next day and it was fine. When
I went to go use it the second day, it was completely empty.
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Re: Amika dry shampoo evaporated or defective?
OMG… the same thing happened to me! I first went to the store to
complain about the defective product, but they wouldn’t accept my
return. I bought another one, and the same issue occurred—it was empt...
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Re: Amika dry shampoo evaporated or defective?
This has happened to me as well. Amika dry shampoo has totally
evaporated after one use #amika
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Re: Amika dry shampoo evaporated or defective?
Hi @amymay99, I'm sorry to hear this! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you woul...
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Re: Amika dry shampoo evaporated or defective?
@hotcheetoqueen I'm sorry to hear that! If it was purchased in store,
please contact the store directly for assistance with this. If it was
purchased online, please send me a private message with your...
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My order has been in "in process" status for a week. What should I do?
I placed an order on the website on 10/17, today is 10/26 and my order
is still in "in process" status. It is taking a very long time. Please
let me know if my order will be shipped?
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Re: My order has been in "in process" status for a week. What should I do?
@Olgaam3 I'm sorry to hear about this! It looks like your private
messages are turned off. You can adjust your preferences in your
Community settings (on the browser only, not the app). Please send me...
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Re: My order has been in "in process" status for a week. What should I do?
@Olgaam3 I have removed your order number as we do not allow that posted
online. It looks like your private messages are currently turned off.
Please send me a private message with your order number o...
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How do I post a review for a product?
This sounds really silly but I have no idea how to post an online review
and I'd really like to for a couple of products I've been using. Any
help would be great!
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Re: How do I post a review for a product?
love this place has great products may be pricy but worth it!
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