Amika dry shampoo evaporated or defective?

[hotcheetoqueen]

I don’t know if anyone has had this issue with AMIKA dry shampoos…about a week ago I bought the AMIKA oil control dry shampoo. I used it a few days later and loved it! Definitely a fan. However this morning I went to use it, and it was COMPLETELY empty, like nothing was coming out. After my first use, the bottle still felt very full and I don’t have a lot of hair so I sprayed maybe 4x. I’ve had this happen with batisse dry shampoo, but the issue with that one is the nozzle gets stuck and keeps spraying. This is different because the dry shampoo somehow evaporated! I’m going to try to return, but I’m sure I’ll be seen as a lunatic trying to return/exchange an empty bottle. SOS send help lol

[Jjackson1874]

I had the same issue. A few days before Christmas I received a bottle that I ordered in the mail. I used it the next day and it was fine. When I went to go use it the second day, it was completely empty. 

[MahsaLili]

OMG… the same thing happened to me! I first went to the store to complain about the defective product, but they wouldn’t accept my return. I bought another one, and the same issue occurred—it was empty after just two puffs! We need our voices to be heard, This is a scam! 

[amymay99]

This has happened to me as well. Amika dry shampoo has totally evaporated after one use 

#amika 

[LaurieBT]

Hi @amymay99,

I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll be happy to look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. If this item was purchased in-store, please visit your local store for assistance. Thank you!

Best,

Laurie

[keelybt]

@hotcheetoqueen I'm sorry to hear that! If it was purchased in store, please contact the store directly for assistance with this. If it was purchased online, please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service