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201,154 Posts
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RE: Re: Weekly Wow
I'm in Canada, I don't know if that makes a difference, but I've only
ever seen the first week of the ABH palettes and Kat Von D shade n light
eyeshadow.
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Why don't we ever receive the samples we elect...
For online orders, even though after receiving they're still available
online? 😕
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1 Reply
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Re: Why don't we ever receive the samples we elect...
Hi Xiooo, I'm sorry to hear you've been receiving the incorrect samples!
I'm going to send you a PM to assist you further. Always, Danee
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When is the Sephora Collection Bob and Weave restocked?
I wanted to order this but it was sold out. I need to order several
packs. Are these going to be restocked?
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Re: When is the Sephora Collection Bob and Weave restocked?
Hi @WilhelminaG, sorry, I'm currently unable to confirm a specific
re-stock time frame for these! Please stay tuned and keep checking back
on the website.
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Sephora app?
A newbie in sephora community right here! I access my beauty insider
profile to connect with people and learn from other ladies doing their
make ups but why does it seem too slow to run? Other than be...
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Re: Sephora app?
Hi @Rachelraych, I'm sorry to hear about these issues! If you haven't
already, I recommend re-installing the app, and making sure that your
phone OS is fully updated as well. I hope that helps!
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Re: Sephora app?
Will do! Thanks @StephanieBT Btw, how do I get my 50 points from joining
the BIC?
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Re: Sephora app?
Just update your profile information (hair color, eye color, skin
concerns, etc.) and you should see the points added to your account
within 24 hours.
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Re: Sephora app?
Welcome to BIC @Rachelraych . What kind of device and browser are you
using? I usually use Safari on IPad to access community but I can't
write reviews on the IPad so for reviews I use App on Iphone. ...
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Re: Sephora app?
I'm using safari on my iphone. I find it convenient to use everytime an
email notification pops up it will just lead me straight to BIC but just
too sad there are there kinds of issues. Well, I'm just...
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Changing my birthday
So I don't know if my birthday is on my account but it's September 07
and I didn't know we get a free gift
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Re: Changing my birthday
Hi @Anonymous, I've updated your birthday on your account now. Happy
early birthday! Now that this info is corrected, as @Marissa54 said, you
should be able to head in to your local store to collect y...
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Re: Changing my birthday
I recommend you go to your nearest Sephora store and tell them it's your
birthday (: . They might ask for proof (i.e your license, birth
certificate, etc.) and while you're there, they can update your...
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Re: Profile
Hi @Anonymous, as @MEKKKKS said, this is your Color IQ number, which
helps you find your perfect foundation matches! The next time you visit
your local store, you can ask a castmember to help you get ...
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RE: Profile
If you go to Sephora asked to be color matched. They will use a machine
that will tell them your skin tone and undertone. Then they will point
you to some foundations that match your exact shade.
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Re: ColourPop?
Hi @fmas, Please stay tuned for more details! The best way to stay
informed is to be subscribed to our promotional emails. Thank you! Best
Wishes, Janean
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1 Reply
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Re: Sephora Profile 50 Points
Hi @arahceli, You will receive the points within 24 hours from when you
updated your account. If you do not, please message a mod so that we can
further assist you. Thanks! Best Wishes, Janean
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Group for Aging Beauties 55+
There is no group here for us aging beauties 55 plus. Why Not?The
concerns of a 40 year-old are not those of us 55+.Sephora, please
consider seriously starting a group for us.Personally, I wear my wri...
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Re: Group for Aging Beauties 55+
Hi @elana56, I appreciate the feedback you have provided. I will forward
this to our Community Team for consideration. Thanks! Best Wishes,
Janean
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1 Reply
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Re: Group for Aging Beauties 55+
@JaneanBT Janean, Thank you. I've read some of the posts on the Age
Defiers, the only other board for this particular issue and it's not
really the right fit. Women who are 55+, have to deal with some...
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Re: Delete account
Hi @Anonymous, I will send you a private message so I can look into this
for you. Thanks! Best Wishes, Janean
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Hi Sephora. I updated my profile but there were no points added
Hi Sephora I updated my profile but there were no points added
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Re: Hi Sephora. I updated my profile but there were no points added
Hi @fdim I will send you a private message so that I can look into this
for you. Best Wishes, Janean
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Can I take testers?
Hi I was wondering if I could take a sweet peach too faced eyeshadow
palatte (tester) for free
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RE: Can I take testers?
I was wondering the same thing. Because they two testers that were the
same. I didn't take it but wondered
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Re: Can I take testers?
Hi @Anonymous, I don't think you can take these from the Sephora stores.
Thanks! Beauty On, Mali
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Re: Can I take testers?
nope, sadly they throw out the old products. I wish they could give it
to you to disinfect and use when you're done with it but unfortunately
they dont.
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Lost or Stolen Package
My package was supposed to be delivered on Thursday. My aunt was at the
apt all day long and she said theres was nothing left at the door. I
checked the tracking page like half an hour after it was de...
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1 Reply
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Re: Lost or Stolen Package
Hi GabiieBorjas, I'm sorry to hear you haven't received your package! I
will send you a PM to assist you further. Always, Danee
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Why was my review removed?
I started this morning having 28 reviews and now I have 24. What gives
sephora? I
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