Services
From makeovers to personalized skincare consultations
Sign In
Customer Support
199,768 Posts
Post | Hearts | Replies |
|---|---|---|
|
Re: How do I connect my VIB Rouge card with my online account?
Hi Kateiprince, I'll message you now to help out with this!
0
0
| 0 Hearts |
0 Replies
|
|
Flash Shipping
I've had the $25 flash shipping thing in my cart forever (no buys suck).
I was wanting to make a purchase this weekend, but I was wondering if
this would still go through. I understand there's a new e...
0
1
| 0 Hearts |
1 Reply
|
|
Re: Flash Shipping
Hi Melissyjo For Flash enrollment, as stated on the email, you must sign
up within 2 weeks of receiving the email. If it has been longer than
that then you may not be able to sign up until it is open to everyone.
0
0
| 0 Hearts |
0 Replies
|
|
Returns and repurchase
Hi, I recently made an order to Sephora online and now I'm awaiting for
my package. I just realized that I have some store credit and I was
wondering if I could return a product on my credit card and ...
0
2
| 0 Hearts |
2 Replies
|
| 0 Hearts |
0 Replies
| |
|
Re: Returns and repurchase
Hi viwashere, Since the store credit can only be used at your local
Sephora, I would suggest reaching out to the store directly regarding
any return specifics. The Cast Members should be able to provi...
0
0
| 0 Hearts |
0 Replies
|
|
Help with points
Hello, Right now my beauty bank (in account) and beauty insder points
(at top of home page) are different. My beaty bank is taking into
account a purchase I made in the beginning of september, so is c...
0
1
| 0 Hearts |
1 Reply
|
| 0 Hearts |
0 Replies
| |
|
What to pack for traveling
I'm sure you ladies can attest to this.. When I travel I seem to
overpack with makeup. Can anyone give me suggestions on how to pack less
makeup? I think I am more concern about the brushes. I plan on...
0
6
| 0 Hearts |
6 Replies
|
|
Re: What to pack for traveling
The Aqualilies palette is amazing for this. I love it! Has anything and
everything and is very easy to use. I would suggest instead of bringing
single eyeshadows to bring a palette along that will be very versatile.
0
0
| 0 Hearts |
0 Replies
|
|
Re: What to pack for traveling
I like to pack a palette that has a bronzer, blush, eyeshadows and a
highlighter (Aqualillies Palette by Tarte). For brushes, I use my
Sephora Collection Advanced Airbrush set bag to store my brushes ...
0
0
| 0 Hearts |
0 Replies
|
|
Re: What to pack for traveling
A few years ago around the holidays MAC had 3 different small glitter
brush sets. I snagged up all 3 just for traveling. They aren't the same
quality as the regular MAC brushes, it works for traveling...
1
0
| 1 Hearts |
0 Replies
|
|
Re: What to pack for traveling
haha i have a trip i'm taking in about 6 weeks and i've been obsessing
over this myself... we have to pack for four people for a week and a
half, and fit it all in our car comfortably, with a stroller...
2
0
| 2 Hearts |
0 Replies
|
|
Re: What to pack for traveling
omg this is like, so totally my favorite subject, and a huge driver for
most of my makeup purchases. I travel a lot for work and have devoted
many happy hours to developing the best, smallest, most po...
0
1
| 0 Hearts |
1 Reply
|
|
Re: What to pack for traveling
This set is perfect. I is slender and won't take up much space. I have
it and use it home and away.
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
15 Replies
| |
|
Re: how can connect my beauty insider card to my online account
I need help with the same thing too, plz help!
0
1
| 0 Hearts |
1 Reply
|
|
Re: how can connect my beauty insider card to my online account
@itsyvonnec I will send you a message to help 🙂
0
0
| 0 Hearts |
0 Replies
|
|
Spazziator- No problem, I'll message you now to link your...
Spazziator- No problem, I'll message you now to link your accounts
together:)
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
0 Replies
| |
|
@LanaAfonso I will send you a message to help :)
@LanaAfonso I will send you a message to help 🙂
0
0
| 0 Hearts |
0 Replies
|
|
Re: how can connect my beauty insider card to my online account
I have the same problem. How can I get instructions?
0
0
| 0 Hearts |
0 Replies
|
| 0 Hearts |
0 Replies
| |
|
Re: how can connect my beauty insider card to my online account
Hello! I need help with the same thing, please.
0
0
| 0 Hearts |
0 Replies
|
|
Hi RitaQuin, I can help you with that! I just sent you...
Hi RitaQuin, I can help you with that! I just sent you a private message
🙂 xo, Mia
0
6
| 0 Hearts |
6 Replies
|
|
Re: Hi RitaQuin, I can help you with that! I just sent you...
@VSkyBerry I will send you a message to help 🙂
0
0
| 0 Hearts |
0 Replies
|
|
Re: Hi RitaQuin, I can help you with that! I just sent you...
Can you help me link my card to my account as well? Thank you!
0
0
| 0 Hearts |
0 Replies
|
|
Re: Hi RitaQuin, I can help you with that! I just sent you...
@ceebee30 - I just sent you a private message 🙂
0
0
| 0 Hearts |
0 Replies
|
|
Re: Hi RitaQuin, I can help you with that! I just sent you...
i as well would like to link my accounts, can i get help as well pls? 🙂
0
0
| 0 Hearts |
0 Replies
|
|
Re: Hi RitaQuin, I can help you with that! I just sent you...
@beautyscience - No prob! I can send you a message to help also 🙂
0
0
| 0 Hearts |
0 Replies
|
|
Re: Hi RitaQuin, I can help you with that! I just sent you...
I would also like to link my accounts. Can I get some help, too? 🙂
0
0
| 0 Hearts |
0 Replies
|
|
Customer Service Issue - Resolved! =)
Finally! Over a month later the issue of going to a Sephora miles and
miles away to go home to an empty bottle of makeup, me calling them and
them having me return back to the store miles and miles aw...
1
1
| 1 Hearts |
1 Reply
|
|
Re: Customer Service Issue - Resolved! =)
Hi LiaW, That is so fantastic to hear! I'll be sure to share your
experience and the great help you received from both Keely & Laura 🙂 I
hope you enjoy your products! xo, Mia
1
0
| 1 Hearts |
0 Replies
|
|
Sephora Classes Question ?
Hey everyone, Why is it that Sephora only has classes in certain places
only in the USA ?. I live in Toronto, Canada and would like to see this
type of service come available up here one day !. I love...
0
1
| 0 Hearts |
1 Reply
|
|
Re: Sephora Classes Question ?
Hi Carmen1986, We'll be sure to pass your feedback along to our Sephora
store planning team!
0
0
| 0 Hearts |
0 Replies
|
|
Unsuccessful authorization
H. There, I just placed an order yesterday, and money have been taken on
hold from my card, but now it says unsuccessful authorization.So I'm
just wondering, what's going to happen next? Is my order c...
0
3
| 0 Hearts |
3 Replies
|
|
Re: Unsuccessful authorization
Hi Wonderer, since your order was not authorized, the pending
authorization you see on your account will drop off within 3-7 business
days depending on your financial institution.
1
2
| 1 Hearts |
2 Replies
|
|
Re: Unsuccessful authorization
Thank you! 🙂By the way, if you don't mind, could you please answer
another question?If I was unable to purchase naked palette online, can I
just come over to the Sephora store in NY and buy it over thre
0
1
| 0 Hearts |
1 Reply
|
|
Re: Unsuccessful authorization
Yes, you are welcome to purchase the naked palette at your local
Sephora.
1
0
| 1 Hearts |
0 Replies
|
|
One point per dollar?
Hello, I just placed an order in which I also redeemed 500 points for
the Laura Mercier set. On the receipt page I noticed that only 59 points
were added to my Beauty Bank, even though my order total ...
0
1
| 0 Hearts |
1 Reply
|
