Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Stolen package

Spoiler
 

My package was to be delivered unbeknownst to me on yesterday from CDL…. My item was delivered and left unattended in my lobby which then disappeared….. I contacted customer service who has now told me that there was nothing they could do due to me having past accommodations …. After contacting CDL I was told that they did everything on their part. They inform drivers to leave packages unattended in lobby this is a disgrace I’m now SOL of $200 I’m beyond livid.

Re: Stolen package

@Chocolatelashe I'm not able to reply to your PM, as they are not enabled on your side. You can adjust your account settings (the gear icon) on a desktop or mobile web browser.

Re: Stolen package

@Chocolatelashe I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact Sephora privately by Facebook, X or Instagram. 

Conversation Stats
  • 2 replies
  • 127 views
  • 0 Hearts Given
  • 2 Contributors