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Post in Customer Support
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Review submission error

Hello I have been trying to post a few reviews for the past few days now and it keeps showing up as a submission error. Can someone please assist me I am working with a brand and have a deadline. Thank you!

3 Replies

Re: Review submission error

@kristenmejia sorry to hear that! Can you please reply with the brand/product names you are trying to review so we can look into this for you? Thanks!

Re: Review submission error

Hey having the same issue for a few days. Tried on laptop, mobile, and app and all the same error. 

 

product is  Givenchy Prisme Libre Ultra Blurring & Color-Correcting Loose Setting Powder

Color: 02 Satin Blanc - for fair to light skintones

 

tried under mini and regular size. 

"

Submission Error

 
An error occurred during the submission process, please retry at a later time." 
 
same message for days now. 

Re: Review submission error

Hi @Sneakertree,

 

It looks like you successfully reviewed the mini yesterday 8/20 and the full size today 8/21. It can take 72 hours for the reviews to show up on the product pages. You won't be able to submit another review for these same products. Thank you!

 

Best regards,

Laurie

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