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Post in Customer Support

Return and question

For like 3rd time Just bought Fenty Beauty by Rihanna Gloss Bomb Universal Lip Luminizer FU$$Y  
the taste is not the normal one I love, texture doesn’t glide, color different. The Nars bday gift I received is fine texture etc so pretty sure it’s fente product itself. Have you heard this from other ppl? Are they reformulating or smthg?


Can you please refund or give credit? And send a shipping label please? 
Do I have to send back my bday gift?

 

 

sry for the long message and thank you!

abigail

🙂

 

Re: Return and question

@abstraktgirl I'm sorry to hear that you are unhappy with your Gloss Bomb. You can send it back to us for return within 60 days of purchase using a prepaid merchandise return> www.sephora.com/returnlabel or return it to your nearest store. You do not need to return your birthday gift. 

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