Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Return and question

For like 3rd time Just bought Fenty Beauty by Rihanna Gloss Bomb Universal Lip Luminizer FU$$Y  
the taste is not the normal one I love, texture doesnโ€™t glide, color different. The Nars bday gift I received is fine texture etc so pretty sure itโ€™s fente product itself. Have you heard this from other ppl? Are they reformulating or smthg?


Can you please refund or give credit? And send a shipping label please? 
Do I have to send back my bday gift?

 

 

sry for the long message and thank you!

abigail

๐Ÿ™‚

 

1 Reply

Re: Return and question

@abstraktgirl I'm sorry to hear that you are unhappy with your Gloss Bomb. You can send it back to us for return within 60 days of purchase using a prepaid merchandise return> www.sephora.com/returnlabel or return it to your nearest store. You do not need to return your birthday gift. 

Conversation Stats
  • 1 reply
  • 144 views
  • 0 Hearts Given
  • 2 Contributors