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Post in Customer Support
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Recieved the wrong shade -order

Hi, 

 

I ordered the shade Cedar 3.5 via ur app and instead i recieved the shade Sienna 6.5 which is waaaay too dark for me, is it possible to send me the shade that I initially ordered. 

Thank you, here are the pictures :

19E6F8EE-FC8E-4596-97F7-023C408F1756.jpeg

381011FA-BE95-4050-80E6-E173E94066C8.jpeg

 

1 Reply

Re: Recieved the wrong shade -order

Hi @yas12345,

 

My apologies! I’ll send you a message shortly.

 

Best,

Laurie 

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Photos2
  • 19E6F8EE-FC8E-4596-97F7-023C408F1756.jpeg
  • 381011FA-BE95-4050-80E6-E173E94066C8.jpeg