Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
teranicoll
NEWCOMER I Insider
‎04-12-2024 06:28 PM
‎04-12-2024 06:28 PM

Points not in app

My points from in store aren’t showing up in my app. Can someone help? 

Labels:
Reply
2 Replies
LaurieBT
MOD Rouge
‎04-13-2024 07:02 AM
‎04-13-2024 07:02 AM

Re: Points not in app

Hi @teranicoll,

 

It sounds like your accounts need to be linked and we're happy to help. I'll send you a message shortly.

 

Best,

Laurie 

0
Reply
YourPreppyGurl
NEWCOMER I Insider
‎04-12-2024 07:20 PM
‎04-12-2024 07:20 PM

Re: Points not in app

You may have to email Sephora about that issue. You could try to refresh the page or power off your device and reload it to see if it appears. Hope this helps!!! 💕💕💕💕

0
Reply
2 Replies
Conversation Stats
  • 2 replies
  • ‎04-12-2024 06:28 PM
  • 227 views
  • 1 Hearts Given
  • 3 Contributors
testing