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Post in Customer Support
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janineluz
NEWCOMER I
‎07-03-2024 08:40 PM
‎07-03-2024 08:40 PM

Package Exception

My order is stuck on an exception status. The tracking history says it was returned to sender and I have not had any other updates since. Any help on how to get it shipped again/getting a refund?

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3 Replies
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DaneeBT
MOD
‎07-05-2024 07:31 AM
‎07-05-2024 07:31 AM

Re: Package Exception

@janineluz sorry to hear about this. I'm sending you a PM. 

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2 Replies
chnic
NEWCOMER I
‎07-10-2024 08:41 PM
‎07-10-2024 08:41 PM

Re: Package Exception

I have this same issue as well! 

I was supposed to have a package delivered yesterday but the delivery says "package exception". I don't want the package to be returned to sender, is there any way to resolve this? 

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1 Reply
DaneeBT
MOD
‎07-11-2024 07:02 AM
‎07-11-2024 07:02 AM

Re: Package Exception

@chnic oh no! I'll send you a PM. 

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  • ‎07-03-2024 08:40 PM
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