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Post in Customer Support
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Missing points

  • Hello, I made a purchase on June 1 at the store on Rideau Centre, in Ottawa, and I did not get any points. Could you please advice on how to collect the missing points? Thank you.
1 Reply

Re: Missing points

@RocioCM I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and a picture of your receipt or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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