Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
jenlovexx
NEWCOMER I Vib
‎10-30-2017 07:27 AM
‎10-30-2017 07:27 AM

Missing order

I ordered something from Sephora in store because they didn’t have any in stock, it was set to deliver on the 26th of October but I never received anything. Then it changed to be set to deliver on the 28th and now it’s the 30th and I still have not received anything. What can I do??
Reply
1 Reply
JamilaBT
ALUM II Insider
‎10-31-2017 10:57 AM
‎10-31-2017 10:57 AM

Re: Missing order

Hi there @jenlovexx. So sorry for the delay. Have you received your package? If not, I am happy to reach out with our shipping partner to find out the status of your order.

 

xo,

Jamila

0
Reply
Conversation Stats
  • 1 reply
  • ‎10-30-2017 07:27 AM
  • 297 views
  • 1 Hearts Given
  • 2 Contributors
testing