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Post in Customer Support

Missing order

I ordered something from Sephora in store because they didn’t have any in stock, it was set to deliver on the 26th of October but I never received anything. Then it changed to be set to deliver on the 28th and now it’s the 30th and I still have not received anything. What can I do??

Re: Missing order

Hi there @jenlovexx. So sorry for the delay. Have you received your package? If not, I am happy to reach out with our shipping partner to find out the status of your order.

 

xo,

Jamila

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