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Post in Customer Support
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jjmk2
NEWCOMER I
‎12-07-2022 12:19 PM
‎12-07-2022 12:19 PM

Missing Samples

the last few times i’ve ordered from sephora i’ve selected 2 free samples and everytime my package shows up and there are no samples in it. it says in my order info, i have screenshots of everything, emails, just frustrated when i’m looking forward to trying new products 😞

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LaurieBT
MOD
‎12-07-2022 12:53 PM
‎12-07-2022 12:53 PM

Re: Missing Samples

HI @jjmk2,

 

I'm so sorry for the trouble! I'll send you a message.

 

Best,

Laurie

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  • ‎12-07-2022 12:19 PM
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