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Post in Customer Support
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llei4191
NEWCOMER I
‎08-19-2020 03:57 PM
‎08-19-2020 03:57 PM

Missing Item

Hello,

Recently just received my order and it looks like I am missing an item. I am missing my farmacy honeymoon glow night serum. Order number ---. Please advise. 

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3 Replies
3 Replies
LaurieBT
MOD
‎08-19-2020 04:22 PM
‎08-19-2020 04:22 PM

Re: Missing Item

Hi @llei4191,

 

I’m sorry to hear this! I’ll send you a private message shortly to assist. Please note the order number was removed for security purposes. Thank you!

 

Warm regards,

Laurie

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2 Replies
llei4191
NEWCOMER I
‎08-19-2020 05:08 PM
‎08-19-2020 05:08 PM

Re: Missing Item

Hello @LaurieBT 

Thanks for the prompt response! If possible, can a refund be made for that one missing item? Thanks!

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1 Reply
LaurieBT
MOD
‎08-19-2020 06:02 PM
‎08-19-2020 06:02 PM

Re: Missing Item

Hi @llei4191,

 

I'll send you a message shortly, thank you!

 

Warm regards,

Laurie

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  • ‎08-19-2020 03:57 PM
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