How to make my default color IQ?

[Xiooo]

I have 3 on my account and only want my 2y09 as my default but won't let me switch, please help 😩

[JessaMarie13]

Spoiler

Looks like they still haven't fixed this problem 2 years later, because I'm having the same issue. Half the stuff that shows up matches to my darker color (the second one I entered, but current default), and other half of stuff matches my lighter color (the first one I entered, that I need switched back to be my default).

[ashlovexo]

Same issue

[Brittbrat87]

i am new and have no idea what skin iq numbers are if you find anything at all please let me know girl thank you again

[JamilaBT]

Hi @ashlovexo + @AngryV. At this time, you can only input multiple ColorIQ numbers on our website, and cannot change the default. Our app will always reflect the default ColorIQ you originally entered. I apologize for any confusion. I recommend making a personal note of your fall/winter and spring/summer matches. If you want to search for specific shades, you can always input any ColorIQ number online and generate the corresponding matches. 

xo,

Jamila 

[Brittbrat87]

im new to sephora i have no clue what  My Skin Iq is im imedium toned well like olive not fair do u know the iq for that. Thanks very much

[ashlovexo]

@JamilaBT But other makeup such as eyebrow pencil colors are matching to the second color iq I put in. Which was not the original defaulted color. When you say the default doesn't change that's incorrect because it does and it did. I will try using my laptop and see if I can make any changes. Otherwise I'm quite disappointed, yet again with how your system is setup.

[keelybt]

Hi Xiooo, I have reported this issue and we are looking into it. 

[Brittbrat87]

Thank you so much im new here it will be nice to know i love sephora you all are so nice on thesepost.

[slfang]

If you are using the app, it's not possible as I've tried several times and it would redirect me to my old color iq. However, I was able to input my new color iq online!

[AngryV]

You know I had the same problem...