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Post in Customer Support
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How to add sephora points from receipt

Hi, 

 

How do I add points from receipt?

 

Thanks 🙂

25 Replies

Re: How to add sephora points from receipt

Hello, how can I add the points from one of my purchases? I forgot to add it to my account. 

Re: How to add sephora points from receipt

I have this issue

Re: How to add sephora points from receipt

How do I get points from my transaction if my phone number wasn’t in the transaction but I have my receipt?

Re: How to add sephora points from receipt

@Receipt  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and picture of your receipt or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Re: How to add sephora points from receipt

@kenleighl I'll send you a PM.

Re: How to add sephora points from receipt

I need help as well!

Re: How to add sephora points from receipt

Hi @Chim0o,

 

I'll send you a message to assist!

 

Best regards,

Laurie 

Re: How to add sephora points from receipt

Also need help adding receipt please 

Re: How to add sephora points from receipt

@SofiaJaramillo I will send you a PM. 

Re: How to add sephora points from receipt

Hello how do I get my points for my online purchase 

Re: How to add sephora points from receipt

@breeeeeeeef21 @jasguerrero I'll send you both a PM.

Re: How to add sephora points from receipt

I’d also like a PM, thanks!!

 

Re: How to add sephora points from receipt

Hello. Please send me the pm as well on how to add beauty insider points post purchase 

Re: How to add sephora points from receipt

Hi There, I'm sorry the purchase was not recorded in your account. I'm happy to add the points for you now! Please provide the following information: Purchase Subtotal (the amount before tax) Location Name or City and State Date of the Purchase Transaction/Invoice Number (listed at the bottom of your receipt) While I can update the points, I don't have the ability to modify your year to date spend. But, this transaction will be recorded on your account and considered when totaling your year to date spend.

 

Best Wishes,

 

Janean

Re: How to add sephora points from receipt

I would also love a PM in order to fix this problem, as I am dealing with the same issue. Thanks!

Re: How to add sephora points from receipt

@Ellybellyz I'm sending you a PM to help! 

Re: How to add sephora points from receipt

please also send me pm. would be appreciated.

Re: How to add sephora points from receipt

Hi @honeychille,

 

I’ll send you a message to help! 

 

Best regards,

Laurie 

Re: How to add sephora points from receipt

Hi @LaurieBT - Can you send me a PM as well? thanks!

Re: How to add sephora points from receipt

Hi @seaChela,

 

I'll send you a message to assist!

 

Best regards,

Laurie 

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