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Post in Customer Support
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How to add Sephora points from receipt

Hi 

can someone help me add my Sephora points to my account from my receipt? The employee forgot to ask me for my phone number/email when purchasing 

 

thank you 

3 Replies

Re: How to add Sephora points from receipt

@skylarkaras, we're happy to help! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with a clear photo of your receipt, I'll add your points. 

 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Re: How to add Sephora points from receipt

Hi! I went to my settings and it says private messaging is turned off. When I tried to send you a message it says, “Oops! looks like you clicked into a wrong page. Click here to go back to the Beauty Insider Community.” 

Can I upload my receipt into the public forum (here) and have you do it this way? It won’t let me message you. 

Re: How to add Sephora points from receipt

You may want to reach out to customer service @skylarkaras 

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