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Post in Customer Support
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Jessalynnn
WINDOW SHOPPER I
ā€Ž12-23-2018 09:14 PM
ā€Ž12-23-2018 09:14 PM

How long does it take for points to update?

I made a purchase at a Sephora inside JcPenney a few hours ago and my points have not yet updated. I gave her the correct phone number. This purchase is supposed to move me up to VIB so Iā€™m hoping to get this resolved before the new year...
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DaneeBT
MOD
ā€Ž12-24-2018 08:19 AM
ā€Ž12-24-2018 08:19 AM

Re: How long does it take for points to update?

Hi @Jessalynnn,

 

It can take up to 24 hours for the points to be credited to your account! If the points have not been credited after the 24 hours, please send me a private message so I can further assist you. Thanks!

 

Always,

Danee

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  • ā€Ž12-23-2018 09:14 PM
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