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Post in Customer Support
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How can I change my bday without calling?

My birthday was April 15th and I was so excited about the milk makeup birthday gift but Sephora says my bday is January 1,1800. Please help.
297 Replies

Re: How can I change my bday without calling?

Hi! I made my account in November and put that as my bday, but it's actually in May. Can anyone change this for me?

Re: How can I change my bday without calling?

My birthday is January 4th but when I made the account I accidentally put December 4th. Would someone be able to change it for me please. Thank you!

Re: How can I change my bday without calling?

My birthday is actually Nov 7th but years ago when I made the account I set it as Jan 1st. Would someone be able to change it for me please. Thank you!

Re: How can I change my bday without calling?

Hi @szechaun,

 

We've updated this for you. You might need to sign out and sign back in to see this update reflected. Thank you! 


Best regards,
Laurie

Re: How can I change my bday without calling?

It says my birthday is sometime in April, I´m not sure which day because I can remember, but my actual one is November 16th can someone help me fix that please?? thanks!

Re: How can I change my bday without calling?

@gyattohiorizz20 I've updated it!

Re: How can I change my bday without calling?

My birthday is November 14th. Was so excited this morning to get my gift but realized it says January 1st. Can someone help me fix this?

Re: How can I change my bday without calling?

@MissMaria90 It has been updated!

Re: How can I change my bday without calling?

How can i change my bday it has a wrong one on it.

 

My birthday is march 6th and it says july 20th. Please helpp.

Re: How can I change my bday without calling?

@janaii123 It looks like this has been updated for you. 

Re: How can I change my bday without calling?

I'm also having the same problem about my birthday. It says its in February when my real birthday is in September can you fix that for me. 

Re: How can I change my bday without calling?

@DaneeBT For some reason my birthday is now showing up as March 10 but it’s November 10. Can someone help me update it please? I can send any info you need to get it updated. Thank you for your help 🩷 

Re: How can I change my bday without calling?

@Sandy9876543210 I've updated it for you!

Re: How can I change my bday without calling?

Can someone pls help, I don’t want to call but mine says feb 2 but my birthday is Jan 2? 

Re: How can I change my bday without calling?

@isatheastronaut I've updated it for you! 

Re: How can I change my bday without calling?

My birthday is October 7th but it says January first, can you update please

Re: How can I change my bday without calling?

@tala66 I've updated it for you!

Re: How can I change my bday without calling?

Can Someone help me too please? My birthday is in september but it says april. Thank You!

Re: How can I change my bday without calling?

@babyruthie99 I received your PM but I'm not able to reply as your PMs are currently turned off. You can adjust your preferences in your settings.

Re: How can I change my bday without calling?

@babyruthie99 I can update it for you! I'm having trouble pulling up your account information. Additionally, it looks like your private messages are currently turned off. Please send me a private message with your registered email address or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!