Holiday Bonus 2019 FAQs

[SephoraBIC]

Our Holiday Bonus event is back, and every Beauty Insider member gets a discount! Don’t forget—the higher your tier, the bigger the savings, so keep reading for all the details.

Rouge: We wanted to let you know that starting Friday, November 1,through Monday, November 11, you get first access to shop before everyone else with your 20% off (that means you’re getting our biggest discount of them all!) You can shop with your 20% off as many times as you’d like—just flash your Holiday Bonus email in store and use code HOLIDAYSAVE online.

P.S. Because you’re Rouge, you can also bring your favorite shopping buddy in store Friday, November 1, and they’ll get 20% off too—all thanks to you. Just make sure they are a current member of the Beauty Insider program, and you’re good to go!

VIB: You get 15% off Thursday, November 7, through Monday, November 11. You can shop in store and online as many times as you like. Just flash your Holiday Bonus email in store and use code HOLIDAYSAVE online.  

Insiders: You get 10% off Thursday, November 7, through Monday, November 11. You can shop in store and online as many times as you like. Just flash your Holiday Bonus email in store and use code HOLIDAYSAVE online.  

Have more questions? We’ve got answers!

What is your Holiday Bonus event, and when is it?

Our Holiday Bonus event is where you (our Beauty Insider members) get a special discount just for being part of our loyalty program!

The higher the tier, the bigger the savings:

Rouge members ($1,000 spent per year) get 20% off, VIB members ($350 spent per year) get 15% off, and Insiders (free to join!) get 10% off.

Rouge can shop early with their discount starting on Friday, November 1, while VIB and Insiders can shop starting on Thursday, November 7. Holiday Bonus ends for all three tiers on Monday, November 11.

Where can I shop?

In store and online! That includes our stores and website in Canada as well as Sephora inside JCPenney stores.

Wait, I’m Rouge...Can I really share my 20% off on Friday, November 1?

Yep, you can! Bring your favorite shopping buddy in store on November 1 and, when checking out, let a Beauty Advisor know they’re with you. Then voilà! 20% off their purchase too, just like you.

How many times can I use my discount?

As many times you’d like! Our Holiday Bonus discount is unlimited use in store and online—just flash your Holiday Bonus email in store and use code HOLIDAYSAVE online.

Speaking of which, what’s my online code again?

Regardless of which tier you are, your code is HOLIDAYSAVE.

I’m Rouge and have a Rouge Reward. Can I combine my Rouge Reward, my Credit Card Reward, or my Credit Card first purchase discount with the Holiday Bonus discount?

You will not be able to combine any other offers or discounts with the Holiday Bonus discount, including Rouge Reward.

I am a Credit Card holder and have a Credit Card Reward and/or Credit Card first purchase discount of 15% off. Can I use my Credit Card Reward, Credit Card first purchase discount, or Rouge Reward with the Holiday Bonus discount?

You will not be able to combine any other offers or discounts with the Holiday Bonus discount, including Credit Card Rewards and discounts.

I am a Credit Card holder and have a 15% first purchase discount. Can I save that for later and use the Holiday Bonus discount now?

Yes. You can choose to use your Holiday Bonus discount now and save your Credit Card 15% off first time purchase discount for later and still earn % back using one of your Sephora Credit Cards. Simply enter promo code HOLIDAYSAVE to apply the current promotion, but don’t forget to use your 15% off Credit Card offer within 30 days of being approved.

Where and when is the promotion valid?

Valid on merchandise purchases made in Sephora US stores, Sephora Canada stores, Sephora inside JCPenney stores, and on sephora.com and sephora.ca. Offer not valid on jcp.com. On Friday, November 1, in stores only, Rouge client and one guest of Rouge who is a member of the Beauty Insider program and is present at the time of redemption will be eligible for 20% off all merchandise purchases. Not valid on orders shipping outside the US or Canada.

Are there any exclusions?

Promotion is not valid on The Ordinary and MAC Cosmetics VIVA GLAM products. Clients are limited to the purchase of one dyson item and five Morphe items per SKU per transaction. Not valid on in-store services, previous purchases, purchases of gift cards or eGift Cards, FLASH, PLAY! by SEPHORA, gift wrapping, packaging, taxes, or shipping and handling charges.

Can I combine this promotion with other offers or promotions?

This promotion cannot be used in conjunction with any other offers or rewards.

What else do I need to know?

Return of discounted merchandise will be for the price actually paid. Sephora is not responsible for damaged, lost, or stolen offer materials or barcodes. Offer has no cash value and may not be altered, sold, bartered, or transferred. Rouge status must be attained prior to redemption. No minimum purchase required. Due to heavy demand, Sephora FLASH delivery times cannot be guaranteed for this offer. Sephora and JCPenney employees are not eligible for these offers. Sephora may modify or cancel offer at any time.

[vivian123321]

So disappointed with Sephora as vib membership. Sephora should award this once a year 20% sale.

[GG84]

@vivian123321

Why? You as a VIB spend significantly less then a Rouge member. Rouge only get 5% more discount for spending $1000’s more. 

[BrownGirlCSW]

The question is why do your rewards look significantly like VIB more than ever and you are paying $1000?? Why did Insiders get 30% off a couple of months ago? Those are better questions. VIB should get 20% and Rouge should be bumped up to 25% for the holidays. Its foolish to look at it as it doesnt matter what VIB is getting, as long as its less than you. That's why Rouge is the new VIB now. There arent any perks left that Rouge got 2 years ago. The ones they have tacked on are a joke and look exactly like VIB last year. Ask yourself why your spending significantly more for the perks she had last year, rather than why she should keep them.

[vivian123321]

I totally agree Rouge members should get more discount since they spend more than VIB.  However there are some VIB that spend around over 600 or 800 a year. Giving VIB just a once a year holiday sale is not that big deal compared to three times a year for Rouge members. I think Sephora should honour the deal they had previously established .

[PepperGal]

I don't have an email either. How are we supposed to shop in stores without the email!

[melissabt]

@PepperGal,

You can mention the discount in store in order to shop the promotional offer.

[AJLClough]

here is a screenshot of the barcode I got in my email.... I know it late and tomorrow is the last day but I just came across this post

[bunnix]

If I bring a friend in store today who has Beauty Insider status, will we both be able to purchase a Dyson hair dryer as long as they are separate transactions? TIA!

[ZakiyaBT]

Hi @bunnix,

Yes, the promotion is limited to one Dyson item per transaction. I hope that this helps.

Best,

Zakiya

[lgrogan]

If we become a rogue member during the holiday bonus are we still eligible for the 20% off once we become an official rogue member?

[anar]

Im a Rouge member and I haven't received an email.

[Belakh]

I am not receiving my mails from Sephora any more.

[ZakiyaBT]

I am sorry to hear this @Belakh! I will send you a PM for further assistance. 

Best,

Zakiya

[Anonymous]

I still don’t have any holiday bonus email! How would I be able to shop in store?

[keelybt]

@Anonymous In store, you can mention the discount at checkout. 

[maghk]

i know that we couldn't combine rouge reward with the discount (not that I'm able to snag the $100 rouge reward), but i tried to use my e-gift card but it didn't work either (the "Place Order" button is blocked and became gray). so i can't combine gift code with the discount code as well?

[keelybt]

@maghk You should be able to use your eGift card with the discount. If you are still experiencing difficulty, please send me a PM or give us a call at 1-877-SEPHORA. 

[Anonymous]

Why do I continually receive "Must be logged into Beauty Insider account to redeem this offer"? Can anyone please explain to me? Thanks.

[keelybt]

@Anonymous The Holiday Bonus for VIB and Insider clients starts on 11/7.

[achinooker]

Me too! Grrr....

[beauty202]

Only rouge members can redeem the offer until the 7th. For VIBs and insiders it starts on the 7th