Holiday Bonus 2018

[SephoraBIC]

EDIT: There has been an update that will affect VIB and Rouge. To learn more visit this thread: https://community.sephora.com/t5/Trending-Now/Holiday-Bonus-Update/m-p/4313502

Clear your cal, fill your basket, and get ready to shop because Holiday Bonus is right around the corner. Here’s a breakdown of the promo:

Rouge, you get TWO exclusive weekends of savings: Fri 10/26 – Mon 10/29 and Fri 11/2 – Mon 11/5. This means you get 20% off on the hottest beauty products before anyone else.

VIB and Insider, you will each get four days to shop. VIB will get to save 20% off Fri 11/9 – Mon 11/12 and Insiders will save 15% off from Fri 11/16 – Mon 11/19. Can’t wait to see you all there!

The holidays are quickly approaching and that means that more people will be stepping out and running to Sephora to play with products, indulge in a service or pick up a gift. We want to ensure our Beauty Insiders have time to get all the gifts they need (and something for yourself) in time for the holidays! As we end this amazing year, we look forward to growing with you in 2019!

Want more details? Check out our FAQs:

What is the Holiday Bonus promotion?

The exclusive, once-a-year promo for Rouge, VIB, and Insider—and the best excuse to splurge, restock favorites, and start stocking up for the Holidays.

What’s the offer?

• Rouge get 20% off, unlimited online and in store.
• VIB also get 20% off, unlimited online and in store.
• Insiders get 15% off, unlimited online and in store.

What’s my code to shop?

• Rouge: ROUGEBONUS
• VIB: VIBBONUS
• Insider: BIBONUS

Dates, please?

• Rouge: Fri 10/26 – Mon 10/29 and Fri 11/2 – Mon 11/5.
• VIB: Fri 11/9 – Mon 11/12.
• Insider: Fri 11/16 – Mon 11/19.

Wait, why are the Rouge dates split?

As a benefit of our top tier of membership, Rouge gets two weekends to shop before VIB and Insiders.

What if I like to order online?

That’s cool. You can redeem the offer on both US and CA sites

I’m Rouge! Tell me about Bring a Friend, please.

We’re glad you asked. For one day only, 10/26, all Rouge clients get to bring a friend to shop with them in-store and share their 20% discount. Your friend has to be enrolled in the Beauty Insider program and you both must be in-store for your friend to receive 20% off. Not only will your friend get to experience Rouge early access with you but they will also receive the sample bag, while supplies last.

Can I redeem the offer more than once?

If you forget something the first time around, don’t even stress. The offer can be used as many times as you want. Just one catch: One sample set per Rouge client on 10/26 while supplies last, in-stores only.

Is this offer available in Canada?

Yes!

What about Sephora inside JCPenney?

The offer is valid in Sephora inside JCPenney stores however, the offer is not valid on jcp.com.

Are there any exclusions?

In one word, yes. In lots of words: The offer is not valid on Google products. Not valid on previous purchases, purchases of gift cards or eGift cards, FLASH, PLAY! by Sephora, gift wrap, taxes, or shipping & handling charges. Clients are limited to the purchase of one Dyson item, three Drunk Elephant items, and three Tatcha items per SKU per transaction. Cannot be used in conjunction with other promotion codes or Rouge Reward.

I’m Rouge! Can I see the sample set?

We’re glad you asked! Here’s a picture of the samples included. Cute huh?

[toxie]

I also have a good experience today at the guildford location. Everyone was so nice and friendly greeting and asking if I needed help. I was there around 11:30-12pm, and the store was already quite busy. I had to ask for my sample bag tho, the cashier was very apologetic that she forgot. However, I asked after the transaction was done. They had to return and repurchase to scan in the sample bag. I just feel bad for holding up the line. 

[Melpo7]

Glad to say I also had  a good experience at my store. Extra staff, i got my sample bag (which I had completely forgotten about until she gave it to me), everyone had awesome halloween makeup and they were giving free mini makeovers (though I didn't participate) and I think facials as well (not sure if this was sephora or brand visit though). 

[melissapurple22]

My store had nothing left when I got there after work at 4:00 ☹️ Was beyond disappointed! And I wasn't offended anything to make up for it not even one sample. I left the store very unhappy.  My store didn't have anything happening as well, you would never have know it was Rouge sale day.  Don't like to be a negative person a all and try no to be but this was a big let down for me 😔

[DaneeBT]

Hi @melissapurple22, 

I'm sorry to hear your local Sephora store didn't have the sample bags available at the time of your visit!

Regretfully, the sample bags were available on a first come first serve basis. I understand this is extremely disappointing and I'll forward all of your feedback to the appropriate departments so they can take this into consideration for our future promotions.

Always,

Danee

[m26430]

Went to the store today and was not even offered a sample bag even though the sales associate saw my Rouge email. When I asked about the bag she had already completed my purchase so she had to ring up the sample bag separately. Why did you not offer it to me to begin with? It wasn’t like she didn’t know or forgot there was a bag, she saw my emailand clearly knew where they were. Is this how Sephora treats their “top tier” customers? Sad to see so many others had negative in store shopping experiences too.

[DaneeBT]

Hi @m26430,

I'm really sorry to hear about your recent store experience and that you weren't offered the sample bag with your purchase! Thank you for bringing this to our attention. I'll be forwarding this to our Retail Division.

Always,

Danee

[m26430]

Thank you for acknowledging my post @DaneeBT. I appreciate it. Let me know if you need to know which specific store this experience occurred at.

[GG84]

Sigh. The Sephora I went to scanned the sample bag onto my receipt but didnt give it to me nor did I see any. I was distracted as I ran into someone I went to school with and didn't look into my bag until I got home. Now the store isnt picking up the phone. I dont *care* about the samples but I care that it was scanned and is on my receipt. 

[nyorker99]

my "samples bag" from the Rouge sale

[Katastic13]

@nyorker99 Happy to see you received a sweet and varied collection of samples. Sample collections akin to this one doesn't merely TELL customers they're appreciated: It SHOWS it!

[RinaValentina]

Your sample bag looks like what we all should gave gotten but didn't, lol.

[Buckeye815]

Our sample bag from Polaris was seven teeny tiny samples on cards. One NARS liquid lipstick was a single use weird little thing. And they were in a plain ziplock bag! The sample bag in the photo was much more like the old sample bags. Why is it so inconsistent?

[CookieGirl1]

@nyorker99 Definitely better than the advertised sample bag--nice work 🙂

[loverockandroll]

Nice sample treasure trove @nyorker99!

[chegnastay]

HOW IS THIS REAL? My samples were the one advertised on the top of the post.

[nyorker99]

I know!  I thought it was strange too.  Mine was a JC Sephora... IDK if that made any difference?

[m26430]

Wow your samples are great! Enjoy 🙂 Mine were nothing to write home about and it was a struggle to get!

[Lucki1]

@nyorker99 Now THAT is a sample bag! Lucky you 🙂

[eshoe]

DE, Nice, @nyorker99!

[nyorker99]

IKR!!!

[nyorker99]

I only have a JC Sephora around me, but it's a good one!  They were prepared for the sale, they had plenty of sample bags - and my bag was LOADED!   Did they have everything on my list?  No, because it's a JC Sephora - they don't carry Charlotte Tillbury for example - that stuff I'll have to order on line.  Which, by the way, did you see that our on line samples are now reduced to TWO instead of the THREE that we used to get?  I'm hoping that's only a temporary thing....